The COVID-19 crisis will not leave the banking sector unscathed. The past year has seen the acceleration of seismic trends ranging from deglobalization and a radical shift in the macroenvironment to transformed customer expectations. As African banks chart their paths to recovery in this new reality, they can act swiftly to manage elements that are within their control to shape their recovery and growth trajectory. This could be critical not just for restoring ROEs to meet the needs of shareholders and to better serve their customers, but also in enabling the recovery of Africa as banks have an important role to support customers and economies during these challenging times.
Podcast: African banking in the new reality
No comments:
Post a Comment