The six must-haves to achieve breakthrough growth in e-commerce D2C

With e-commerce surging, building direct-to-consumer capabilities is more important than ever—but how do companies truly scale their D2C business?
The six must-haves to achieve breakthrough growth in e-commerce D2C

Turning India into a SaaS power

The rise of SaaS has dramatically transformed the software industry and opened it to many new players. What will it take for India's SaaS start-ups to thrive in this new era.
Turning India into a SaaS power

What’s next for autonomous vehicles?

A recent McKinsey survey provides new insight into the future of autonomous vehicles, including those with advanced capabilities.
What’s next for autonomous vehicles?

Are you chasing the right digital assets?

Success in digital M&A requires a clear strategy that guides target selection, due diligence, and integration.
Are you chasing the right digital assets?

A new operating model for pharma: How the pandemic has influenced priorities

The COVID-19 pandemic has prompted pharma companies to rethink their organizational strategies. A survey of executives suggests where value might lie.
A new operating model for pharma: How the pandemic has influenced priorities

Shaping the long race in quantum communication and quantum sensing

While quantum computing is making headlines, two related technologies—quantum sensing and quantum communication—could reach the market earlier and potentially transform multiple industries.
Shaping the long race in quantum communication and quantum sensing

Author Talks: The making of a modern fairy tale

Seasoned comic artist Tom Gauld discusses his first foray into children’s books, the importance of bedtime rituals, and how his daughters inspired the making of a fairy tale.
Author Talks: The making of a modern fairy tale

New York: A concrete jungle where dreams are still made

Before the COVID-19 pandemic, millions visited the Big Apple every year to fulfill their travel and business aspirations. What will it take for them to return?
New York: A concrete jungle where dreams are still made

Green corridors: A lane for zero-carbon shipping

Zero-emission fuels and vessels will need to start being deployed at scale over the next decade to achieve full decarbonization of the shipping sector by 2050. This ambitious goal could be catalyzed by green corridors.
Green corridors: A lane for zero-carbon shipping

Economic conditions outlook, 2021

Executive sentiment ends the year on a generally positive note, with most survey respondents expecting 2022 to bring better economic conditions despite heightened risks from the pandemic and inflation.
Economic conditions outlook, 2021

A quantum wake-up call for European CEOs

Quantum computing could significantly reshape key industries in Europe. The region’s executives and entrepreneurs should act now to harness its potential.
A quantum wake-up call for European CEOs

The digital-value guardian: CEOs and digital transformations

The CEO is ultimately the only one who can shape and guide a successful digital transformation. Here’s the playbook.
The digital-value guardian: CEOs and digital transformations

From extreme to mainstream: The future of aesthetics injectables

McKinsey research shows that the global aesthetics injectables market could grow by 12 to 14 percent a year over the next five years if manufacturers and providers capitalize on the underlying trends.
From extreme to mainstream: The future of aesthetics injectables

Author Talks: Food and inequality in America

Inequality starts on the dinner plate.
Author Talks: Food and inequality in America

CEO lessons from digital transformations

A digital transformation demands fundamental change across every part of the company.
CEO lessons from digital transformations

How to increase grid resilience through targeted investments

Extreme weather events are taking a toll on electric grids. Modeling climate-change resilience can provide valuable insights when and where they’re needed most.
How to increase grid resilience through targeted investments

Mobility’s rebound: An industry recovers, but where is it heading?

Although the COVID-19 pandemic is far from over, mobility has returned to precrisis levels. But the industry faces changes in consumer preferences, technology, and regulation.
Mobility’s rebound: An industry recovers, but where is it heading?

COVID-19 and burnout are straining the mental health of employed parents

Employed parents cite apathy and fatigue in new survey.
COVID-19 and burnout are straining the mental health of employed parents

2021: The year in images

The year’s defining moments offer insight into the elements that drive, unite, and inspire us as we face the future.
2021: The year in images

2021: The year in charts

Here’s a look back at some of our favorite data visualizations from our Charting the Path to the Next Normal series.
2021: The year in charts

Author Talks: Why burnout is an epidemic—and what to do about it

To solve the burnout epidemic, organizations need to look beyond traditional wellness perks.
Author Talks: Why burnout is an epidemic—and what to do about it

When bigger isn’t always better

The recent spate of spin-off announcements reveals the limits of diversification as well as some of the potential value-creating benefits of separations.
When bigger isn’t always better

How an acquisition invigorated an asset management leader

Jenny Johnson, president and CEO of Franklin Templeton, explains how the firm’s acquisition of Legg Mason positions it for the next phase of growth.
How an acquisition invigorated an asset management leader

Fintech off the shelf: Making an all-in-one approach pay off

More and more digital businesses want to be viewed as a fintech provider. Arik Shtilman created a thriving start-up by offering companies a simple way to make that leap.
Fintech off the shelf: Making an all-in-one approach pay off

Insurance of the future: An interview with Ren Huichuan of Tencent

The senior adviser for the Tencent Group discusses the competitive advantages of WeSure, the group’s insurance-agency platform, and the wide-ranging challenges confronting modern insurers.
Insurance of the future: An interview with Ren Huichuan of Tencent

Green growth avenues in the cement ecosystem

Collaboration across the value chain is pivotal to decarbonizing the built environment—and it needs to start today.
Green growth avenues in the cement ecosystem

The digital spend control tower: Shift spending mindsets at scale

Applying digital to a spend control tower helps manage purchasing demand across an entire organization. The result: new mindsets that focus on value generation, not just budget availability.
The digital spend control tower: Shift spending mindsets at scale

Author Talks: How to interrupt bias in the workplace

Companies spend billions of dollars annually on diversity, equity, and inclusion efforts, but the results are few. Using basic tools to interrupt bias can help.
Author Talks: How to interrupt bias in the workplace

Author Talks: What separates the best CEOs from the rest?

Three McKinsey senior partners looked across more than 20 years’ worth of data on 7,800 CEOs from 3,500 public companies across 70 countries and 24 industries to identify the mindsets that helped top chief executives deliver extraordinary impact.
Author Talks: What separates the best CEOs from the rest?

B2B sales: Omnichannel everywhere, every time

Our latest B2B Pulse research shows how the shift to omnichannel has permanently changed sales and suggests what companies can do to adjust.
B2B sales: Omnichannel everywhere, every time

Author Talks: An epic legal battle for clean water in Appalachia

For two decades, the water in the taps of a West Virginia community didn’t look, smell, or taste right. Was it the root of the community’s health problems? One lawyer thought so.
Author Talks: An epic legal battle for clean water in Appalachia

Forward Thinking on globalization and the evolving role of corporate leadership in the 21st century with Matthew Slaughter

A leading economist and business school dean reflects on globalization, concluding that “we’ve learned people want to know policies will matter for them”, and that “a lot of us underestimated the possible magnitude of distribution pressures from freer trade and immigration and flows of capital.”
Forward Thinking on globalization and the evolving role of corporate leadership in the 21st century with Matthew Slaughter

Black consumers: Where to invest for equity (a preview)

Effectively pursuing broad racial-equity goals can help consumer-facing companies better serve Black consumers.
Black consumers: Where to invest for equity (a preview)

Author Talks: The human side of climate change

Simon Mundy traveled to six continents to discuss the myriad challenges of climate change with individuals, communities, and societies grappling with it.
Author Talks: The human side of climate change

B2B commercial analytics: What outperformers do

B2B companies that successfully apply commercial analytics are uncommon—and more likely to achieve uncommon success. Outperformers share four behaviors.
B2B commercial analytics: What outperformers do

India’s postpandemic logistics sector: The need for technological change

COVID-19 has reinforced the case for long-awaited structural reforms, but implementing them could be difficult.
India’s postpandemic logistics sector: The need for technological change

4IR capability building: Opportunities and solutions for lasting impact

Amid digital transformation, workforce capability building is vital at every level of the organization. A smart, four-tiered approach can help leaders develop tailored learning journeys.
4IR capability building: Opportunities and solutions for lasting impact

Building leaders, changing lives

Southeast Asia is home to millions of youth that are a source of creativity, dynamism and high economic potential. For over a decade, McKinsey’s been committed to empowering these youth in support of the region’s vibrant future.
Building leaders, changing lives

The benefits of being a cloud trailblazer

To meet an SEC demand for greater transparency, FINRA chose the road less traveled—public cloud—and reached its goals and more at substantially lower cost.
The benefits of being a cloud trailblazer

Kevin Hostetler of Rotork on accelerating growth

The CEO of the industrial-equipment supplier shares lessons from an ambitious organizational transformation.
Kevin Hostetler of Rotork on accelerating growth

Author Talks: Beyond collaboration overload

“Collaboration overload” is a major source of stress, burnout, and exhaustion at work. A new book describes how to collaborate better, thus improving work performance and even well-being.
Author Talks: Beyond collaboration overload

America 2022 in charts: An economic opportunity snapshot

The latest American Opportunity Survey takes a pulse check of economic opportunity in America and highlights the barriers that must be overcome to ensure sustainable, inclusive economic growth for everyone.
America 2022 in charts: An economic opportunity snapshot

Seeing earth from space: The power of satellite images

Satellite images don’t just show Earth’s beauty—they can also help improve society and the global economy, says Planet Labs cofounder Robbie Schingler.
Seeing earth from space: The power of satellite images

Scaling from start-up to blue-chip company: Lessons from Delivery Hero

Delivery Hero was able to scale rapidly by delegating authority, promoting accountability, and executing new business efforts quickly.
Scaling from start-up to blue-chip company: Lessons from Delivery Hero

2021 turning point: Reinvention and opportunity in the economy of the future

The pandemic has reset the ways we live, work, and do business, accelerating some long-term shifts and setting new changes in motion. In 2021, the McKinsey Global Institute took stock of how the economy is transforming—and the new opportunities now at hand.
2021 turning point: Reinvention and opportunity in the economy of the future

Enabling global commerce: A conversation with Payoneer CEO Scott Galit

While retail payments providers often become household names, most flows are between businesses. Scott Galit describes how B2B fintech Payoneer has grown by leveraging early success in cross-border payments.
Enabling global commerce: A conversation with Payoneer CEO Scott Galit

Great Expectations: Navigating challenging stakeholder expectations of brands

The pandemic has put consumer brands under enormous pressure—but there are rich rewards for those that can keep the loyalty, and manage the varied expectations, of stakeholders across the board.
Great Expectations: Navigating challenging stakeholder expectations of brands

Navigating the labor mismatch in US logistics and supply chains

Structural shifts in the labor market have left companies struggling to recruit and retain workers. But a set of concrete actions can help address this imbalance across value chains.
Navigating the labor mismatch in US logistics and supply chains

The race to create a vaccine: A conversation with Frank D’Amelio

The CFO of the pharmaceutical company talks about what it took to develop a COVID-19 vaccine
The race to create a vaccine: A conversation with Frank D’Amelio

R&D for space: Who is actually funding it?

Government still funds most space-sector R&D, but private companies have recently driven a notable uptick in overall investment.
R&D for space: Who is actually funding it?

Disruption and uncertainty: The state of grocery 2022—China

In one of the most competitive markets in the world, grocery retailers will need new strategies and capabilities to sustain growth.
Disruption and uncertainty: The state of grocery 2022—China

Are Hong Kong’s banks ready for a digital transformation?

Consumers are ready for digital banking, according to a new survey.
Are Hong Kong’s banks ready for a digital transformation?

How can healthcare unlock the power of data connectivity?

The pandemic has shown that de-identifying data for shared research is essential to address some of the biggest health issues. How can data fragmentation be balanced with value-based healthcare?
How can healthcare unlock the power of data connectivity?

The state of AI in 2021

A majority of companies now adopt AI, and leaders are using more sophisticated tools and practices.
The state of AI in 2021

Supply-chain resilience: Is there a holy grail?

Supply-chain disruptions cost the average organization 45 percent of one year’s profits over the course of a decade. How can businesses manage risk and plan for a more resilient future?
Supply-chain resilience: Is there a holy grail?

McKinsey Talks Operations

The new podcast from McKinsey’s Operations Practice explores cutting through the noise to transform strategy into lasting operations success.
McKinsey Talks Operations

Five Fifty: Passing the buck

With costs on the rise, your pricing power may be all that’s protecting your margins. Do you have what it takes to raise prices?
Five Fifty: Passing the buck

In fine jewelry and watches, sustainability shines through

Consumers shopping for high-end jewelry and watches are increasingly favoring brands that act responsibly, value diversity, and have a compelling brand presence both online and offline.
In fine jewelry and watches, sustainability shines through

Battling burnout: A conversation with resiliency expert Dr. Amit Sood

A leading voice on psychological resilience believes that humans are built to tackle crises.
Battling burnout: A conversation with resiliency expert Dr. Amit Sood

Losing from day one: Why even successful transformations fall short

Our latest transformations research confirms that success remains elusive and reliant on a holistic approach. Yet some actions are especially predictive of realizing the financial benefits at stake.
Losing from day one: Why even successful transformations fall short

Five trends reshaping the US home mortgage industry

More efficient technology and a rise in new kinds of lenders are among the trends creating opportunities for mortgage-industry investors.
Five trends reshaping the US home mortgage industry

The McKinsey Crossword: Top Reads of 2021, Part 1 | No. 53

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
The McKinsey Crossword: Top Reads of 2021, Part 1 | No. 53

Innovation through the digital disruption of customer service

Rapid digitization and changing customer demands are creating an industrial revolution in services, and it looks like the changes are here to stay.
Innovation through the digital disruption of customer service

The new faces of the Vietnamese consumer

In the next decade, Vietnam’s middle class is expected to continue to grow, spreading out geographically and becoming more diverse.
The new faces of the Vietnamese consumer

2021 global report: The state of new-business building

Business leaders predict that by 2026, half of their revenues will come from products, services, or businesses that haven’t yet been created. Here’s how new-business building can help bridge that gap through sustainable, inclusive growth.
2021 global report: The state of new-business building

Global Economics Intelligence executive summary, November 2021

Industry indicators are broadly positive alongside persisting inflation; pandemic restrictions return to Europe; nations recommit to ambitious climate goals.
Global Economics Intelligence executive summary, November 2021

Indonesia and Islamic banking: An interview with Hery Gunardi

The CEO of the newly merged Bank Syariah Indonesia (BSI) describes how digital and mobile capabilities unlock new opportunities for Islamic banking within Indonesia—and beyond.
Indonesia and Islamic banking: An interview with Hery Gunardi

Accelerating transformation in Latin American companies

When incremental gains are equivalent to standing still, executives must aim higher. The best organizations are focusing on both growth and operational efficiency—and have the results to show for it.
Accelerating transformation in Latin American companies

Managing change: What lies behind G&A spend transformation

SG&A priorities are changing as long-term value-creation work, such as improving customer experience and creating new business-information products services, takes on greater importance.
Managing change: What lies behind G&A spend transformation

Serving the Black consumer is a $300 billion opportunity

Tailor products specifically to meet Black consumer needs and wants, and not only is there economic value to be gained but also a greater chance to meet social and moral objectives.
Serving the Black consumer is a $300 billion opportunity

The CEO: Architect of the new operations agenda

To thrive in a volatile and unpredictable postpandemic economy, companies need smarter, faster, more agile operations. That requires big changes—and commitment from the very top of the organization.
The CEO: Architect of the new operations agenda

Imagining your customers’ possible futures: A Design x Foresight approach

In fast-growing and diversifying Asian consumer markets, many possible futures lie ahead, but how can businesses anticipate them and future proof their organizations? Strategic foresight and futures design are useful tools.
Imagining your customers’ possible futures: A Design x Foresight approach

Entrepreneurship and challenges involved, part 2

Entrepreneurship and challenges involved, part 2

Entrepreneurship and challenges involved, part 1

Entrepreneurship and challenges involved, part 1

Omnichannel: It’s time for the online tail to wag the retail dog

Nonfood retailers, specifically the incumbent category killers, can regain their former strength if they embrace full omnichannel integration and adopt an “online-first” mindset.
Omnichannel: It’s time for the online tail to wag the retail dog

Married to the job no more: Craving flexibility, parents are quitting to get it

Working parents are among the record number of employees leaving their jobs or thinking about doing so. To keep this crucial group, organizations must address why they’re drawn to other options.
Married to the job no more: Craving flexibility, parents are quitting to get it

Deactivate your digital-marketing autopilot

Relying on agencies and aggregators to manage your digital spend may trade competitive advantage for convenience. Companies like KFC are taking a different approach.
Deactivate your digital-marketing autopilot

The UK biotech sector: The path to global leadership

The United Kingdom is Europe’s leading biotech hub in breakthrough life-sciences start-ups. How is this hub maturing relative to its global peers, and what lies ahead on the road to sustainable scale?
The UK biotech sector: The path to global leadership

Author Talks: What happens to Americans when they lose their jobs?

A new book shines a light on race, class, and American values and how jobs serve as a bedrock of people’s lives and drive powerful social-justice movements.
Author Talks: What happens to Americans when they lose their jobs?

Organizing for change

Knowing how to effect change is just as important as knowing what to change.
Organizing for change

Income alone may be insufficient: How employers can help advance health equity in the workplace

A recent survey of large US employers found women of color and LGBTQ+ employees have the highest share of unmet basic needs. Employers may consider expanding the range of benefits offered.
Income alone may be insufficient: How employers can help advance health equity in the workplace

Investing in the next generation of transportation infrastructure

Two CEOs—one leading a global investment fund and the other heading one of the world’s largest transit agencies—discuss the once-in-a-generation opportunity to invest in the infrastructure industry.
Investing in the next generation of transportation infrastructure

Infrastructure investing to build a net-zero-carbon world

Infrastructure investors face the opportunity—and the challenge—of helping Europe meet its decarbonization goals. Their focus is to protect past investments, future-proof current ones, and find the next great project.
Infrastructure investing to build a net-zero-carbon world

Introduction: December 2021

As 2021 draws to a close, we are excited to bring together another slate of diverse voices to weigh in on the pressing, foundational questions facing infrastructure today.
Introduction: December 2021

Creating capacity to deliver: Using investment to spur transformation

The IIJA and the EU Green Deal present opportunities to reimagine the built environment for years to come. Infrastructure organizations will need to radically change how they deliver projects.
Creating capacity to deliver: Using investment to spur transformation

Perspectives on optimizing project performance in rail

Rail-industry leaders from Hong Kong and the United Kingdom offer insights on optimizing project development and delivery to meet changing environmental, social, and governance expectations.
Perspectives on optimizing project performance in rail

News from the Global Infrastructure Initiative: December 2021

Welcome to the December edition of Voices on Infrastructure, tackling how we improve project development and delivery at this critical juncture.
News from the Global Infrastructure Initiative: December 2021

Integrated evidence generation: A paradigm shift in biopharma

Biopharma companies should consider a new, integrated approach to evidence-generation strategies to better demonstrate the value of therapies to all stakeholders.
Integrated evidence generation: A paradigm shift in biopharma

What tech innovation means for the business of fashion

In the wake of the pandemic, the industry long better known for art than science is undergoing a dramatic, technology-fueled makeover.
What tech innovation means for the business of fashion

Economic conditions outlook, 2021

Executives’ sentiment on economic conditions continues to be positive, even as concerns mount—yet again—over the pandemic’s threat to growth.
Economic conditions outlook, 2021

Designing next-generation credit-decisioning models

As banks continue their digital transformations, they can follow four best practices for automated credit-decisioning models to incorporate more of the right data to meet future challenges.
Designing next-generation credit-decisioning models

Why micromobility is here to stay

A new McKinsey survey suggests that consumers are open to micromobility solutions, but uptake will vary by country.
Why micromobility is here to stay

Innovation and value: What payer-led managed-care models may look like

Healthcare payers are redefining their role in care delivery through provider ownership, technology, and provider enablement to deliver higher-value care to members.
Innovation and value: What payer-led managed-care models may look like

Pharmacy’s new era—in the home

Pharmacy is shifting into the home, where two high-value pharmacy-patient archetypes are emerging, presenting novel, near-term focus areas for stakeholders across the value chain.
Pharmacy’s new era—in the home

What CIOs need from their CEOs and boards to make IT digital ready

McKinsey research shows that CIOs need five things from their CEOs and boards to transform IT, but CIOs have an important role themselves in making that happen.
What CIOs need from their CEOs and boards to make IT digital ready

Forward Thinking on the enduring power of engineering in a digitizing world with Hayaatun Sillem

The first female CEO of the United Kingdom’s Royal Academy of Engineering reflects on the evolving role of engineering in a dematerializing world, its vital role in science and sustainability—and collaborating with a Formula One world champion.
Forward Thinking on the enduring power of engineering in a digitizing world with Hayaatun Sillem

Protecting workers through award-winning design

3M and McKinsey Design have partnered to create a welding helmet that has transformed the daily lives of welders around the world. The product has won nearly a dozen international awards, including a 2021 “Best of the Best” Red Dot Award.
Protecting workers through award-winning design

Author Talks: A forgotten chapter in the history of TV

Four women—each an independent visionary—carved their own paths in popular culture and changed the way the world watches TV today.
Author Talks: A forgotten chapter in the history of TV