Driving business impact through customer centricity and digital agility

Sun Life US focused on the client experience and aligned IT with the business to drive a transformation in its technological capabilities.
Driving business impact through customer centricity and digital agility

The right product, the right price: Purchasing solutions in chemicals

Eleven key levers can reduce costs and provide category managers with real-time insights on volatile commodities prices.
The right product, the right price: Purchasing solutions in chemicals

Author Talks: Michael Useem on leading with an edge

How can leaders gain an elusive edge over competitors in a world turned upside down? Michael Useem draws lessons from ten executives to build a road map for mastering leadership.
Author Talks: Michael Useem on leading with an edge

How HBCUs can accelerate Black economic mobility

Historically Black colleges and universities are uniquely positioned to inspire and support Black Americans in the five critical roles they play in the US economy.
How HBCUs can accelerate Black economic mobility

What does resilience mean in capital and balance-sheet management?

Two partners from McKinsey’s Risk and Resilience Practice share their perspectives on dealing with heightened uncertainty and emerging threats during and after the COVID-19 pandemic.
What does resilience mean in capital and balance-sheet management?

Three keys to building a more skilled postpandemic workforce

Many companies face large, and growing, skills deficits. A few companies approach skill building in a more integrated way—and are quietly gaining an edge on rivals.
Three keys to building a more skilled postpandemic workforce

Staying connected: The investment challenge for electric grids

Responding to the short- and long-term needs of electric grids requires integrated and coordinated investment. Yet determining where and how much to invest is complicated by evolving market conditions.
Staying connected: The investment challenge for electric grids

The shifting energy landscape: An interview with Maria Pope

As the energy industry transitions to cleaner fuel sources and responds to climate change, leaders must also accommodate the evolving needs of the communities they serve.
The shifting energy landscape: An interview with Maria Pope

Engineering bright spots for a green energy future: An interview with Robin Watson

Robin Watson CBE, chief executive of Wood, explains how digital technologies in process engineering can help lower emissions and achieve greater sustainability.
Engineering bright spots for a green energy future: An interview with Robin Watson

Introduction: Navigating decarbonization and energy transition in the built world

Welcome to the July 2021 issue of Voices on Infrastructure, a collection of insights on preparing for the energy transition.
Introduction: Navigating decarbonization and energy transition in the built world

Author Talks: Jeffrey E. Garten on the meeting that transformed the global economy

In August 1971, a secret meeting at Camp David transformed the global monetary system—and here’s what it means today and for the future.
Author Talks: Jeffrey E. Garten on the meeting that transformed the global economy

Buy now, pay later: Five business models to compete

Financing at the point of sale may be a small share of unsecured lending in the United States today, but it’s growing fast. Banks seeking long-term growth should explore market entry, and merchants should reassess their financing offers.
Buy now, pay later: Five business models to compete

Infographic: Biotech hot spots in a fragmented European landscape

We mapped out 1,382 biotechs based in Europe and some interesting themes emerged.
Infographic: Biotech hot spots in a fragmented European landscape

Winning at private-equity integrations

Private-equity firms use add-ons to scale portfolio companies, but poor integrations impact results. Five practices can ensure that deals flourish.
Winning at private-equity integrations

Nine scenarios for the COVID-19 economy

Learn more about potential economic outcomes of the COVID-19 crisis and how global executives rate the likelihood of each one.
Nine scenarios for the COVID-19 economy

Meet your future Asian consumer

Asia’s consumer markets are not only a story of scale, but also one of diversity and shifting preferences and behavior caused by powerful demographic, social, and economic forces.
Meet your future Asian consumer

True packaging sustainability: Understanding the performance trade-offs

Sustainability of packaging materials varies by which sustainability elements are prioritized. Companies in the value chain will need to understand the trade-offs across carbon footprint, recyclability, and waste reduction.
True packaging sustainability: Understanding the performance trade-offs

Forward Thinking on economic recovery and gender equality with Laura Tyson

In addition to the moral argument, the former White House economic adviser explains that gender diversity is “a matter of human capital. It’s a matter of talent. It’s a matter of the evidence mounting over time.”
Forward Thinking on economic recovery and gender equality with Laura Tyson

How to boost growth in industrial services: Better customer experience

Customer experience is increasingly critical for industrial-services businesses—and the bar is rising. Here’s how to exceed it.
How to boost growth in industrial services: Better customer experience

How could gene therapy change healthcare in the next ten years?

Cell and gene therapies are at the forefront of innovation and transforming how we treat and potentially cure certain diseases. What will the next decade hold for these life-changing therapies?
How could gene therapy change healthcare in the next ten years?

How enterprise architects need to evolve to survive in a digital world

Enterprise architects still have an important role to play at large incumbents, but they need to evolve in three ways.
How enterprise architects need to evolve to survive in a digital world

Shattering the status quo: A conversation with Haier’s Zhang Ruimin

Having built Haier into a global powerhouse, its CEO now wants to overthrow 100 years of organizational orthodoxy.
Shattering the status quo: A conversation with Haier’s Zhang Ruimin

The McKinsey Crossword: Direction Finder | No. 34

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
The McKinsey Crossword: Direction Finder | No. 34

A travel boom is looming. But is the industry ready?

This peak-travel season, tourists are returning with a vengeance. Travel companies should focus on four priority areas to ensure traveler satisfaction.
A travel boom is looming. But is the industry ready?

COVID-19 and education: The lingering effects of unfinished learning

US states and districts have the opportunity to not only help students catch up on unfinished learning from the pandemic but also tackle long-standing historical inequities in education.
COVID-19 and education: The lingering effects of unfinished learning

Michelle Gass of Kohl’s on shifting from survival to growth

The CEO of the US retailer describes how the COVID-19 disruption helped refocus the chain’s strategy.
Michelle Gass of Kohl’s on shifting from survival to growth

How the European machinery industry can emerge stronger from the pandemic

The European machinery industry has an opportunity to accelerate out of the COVID-19 crisis with an ambitious plan aimed at altering industry fundamentals and increasing growth and profits.
How the European machinery industry can emerge stronger from the pandemic

Tackling Asia’s talent challenge: How to adapt to a digital future

McKinsey’s Oliver Tonby, Li-Kai Chen, and Anu Madgavkar discuss the opportunity—and obligation—to reimagine the workforce of the future.
Tackling Asia’s talent challenge: How to adapt to a digital future

Building a tech-services ecosystem to deliver products—not applications

IT organizations focused on building value as well as reducing costs need to rethink how they engage with their vendors.
Building a tech-services ecosystem to deliver products—not applications

The 21st-century corporation: A conversation with Brian Chesky of Airbnb

Airbnb’s CEO discusses how a company that flirted with demise during the pandemic turned its business around
The 21st-century corporation: A conversation with Brian Chesky of Airbnb

Overcoming stigma: Three strategies toward better mental health in the workplace

Employees are worried about their mental health as they return to the workplace after the COVID-19 pandemic. Stigma can exacerbate their concerns, but employers can thwart its impact.
Overcoming stigma: Three strategies toward better mental health in the workplace

Igniting your next growth business

Growth outperformers prioritize expansion into business areas where they have a ‘natural ownership’ advantage.
Igniting your next growth business

Getting ahead of supply-chain risks

How public- and private-sector organizations can collaborate, assess vulnerabilities, and look at the bigger picture to improve supply-chain resilience.
Getting ahead of supply-chain risks

The business of fitness: Building the Tone House brand

Digital fitness solutions aren’t going away in the postpandemic era—but neither are gyms, says Shaun Robert Jenkins, head coach at Tone House, New York City’s fast-growing fitness studio.
The business of fitness: Building the Tone House brand

Security as code: The best (and maybe only) path to securing cloud applications and systems

Embedding cloud security into the code can reduce risk without slowing down the business.
Security as code: The best (and maybe only) path to securing cloud applications and systems

Wellness in 2030

In this video, McKinsey experts imagine the future of the fast-growing wellness industry.
Wellness in 2030

Taking a good look at the beauty industry

After a challenging year, beauty brands are bouncing back. The most successful ones offer a distinctive omnichannel customer experience while prioritizing sustainability and inclusivity.
Taking a good look at the beauty industry

How executives can help sustain value creation for the long term

Joint research from FCLTGlobal and McKinsey highlights the behaviors that can help corporate leaders and board directors sidestep pressures and stay focused on the long term.
How executives can help sustain value creation for the long term

Seven segments shaping China’s consumption landscape

China offers a $5 trillion consumption growth opportunity over the next decade.
Seven segments shaping China’s consumption landscape

Prediction at scale: How industry can get more value out of maintenance

Machines can now tell you when they aren’t feeling well. The challenge for today’s industrial players lies in applying advanced predictive-maintenance technologies across the full scope of their operations.
Prediction at scale: How industry can get more value out of maintenance

Hainan’s $40 billion prize: The new battleground for global luxury

This popular vacation destination is likely to capture a growing share of Chinese luxury spending.
Hainan’s $40 billion prize: The new battleground for global luxury

The future of healthcare in Asia: Digital health ecosystems

Asia is paving the way for digital health ecosystems, and potential ecosystem orchestrators can generate value by taking bold, strategic actions.
The future of healthcare in Asia: Digital health ecosystems

A design-led approach to embracing an ecosystem strategy

Embedding design thinking, methods, and tools from the outset of ecosystem development will help companies produce integrated ecosystem offerings that delight customers, stave off threats, and create new sources of value.
A design-led approach to embracing an ecosystem strategy

It’s showtime! How live commerce is transforming the shopping experience

Blending entertainment with instant purchasing, live commerce offers retailers, brands, and digital platforms a new channel with enormous scope for creating value.
It’s showtime! How live commerce is transforming the shopping experience

Trends that will define 2021 and beyond: Six months on

In January 2021, we discussed how the COVID-19 pandemic could change the economy. How did we do?
Trends that will define 2021 and beyond: Six months on

Unlocking value through divestitures: Can Indian firms seize the moment?

Divesting is a strategic capability that can add significant value. Indian companies that identify appropriate spin-offs and divestitures and execute successfully can emerge stronger from the current crisis.
Unlocking value through divestitures: Can Indian firms seize the moment?

The Committed Innovator: A conversation with Amy Brooks of the NBA

The National Basketball Association’s chief innovation officer explains how the league seized opportunities presented by the past year’s disruption to test new ideas.
The Committed Innovator: A conversation with Amy Brooks of the NBA

Five Fifty: The digital mismatch

Companies know they’re vulnerable to digital disruption. So why aren’t they investing where the risks (and opportunities) are the highest?
Five Fifty: The digital mismatch

The McKinsey Crossword: “Let the Games Begin!” | No. 33

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
The McKinsey Crossword: “Let the Games Begin!” | No. 33

‘Creativity would skyrocket’: How diversity could transform fashion

CaSandra Diggs, president of the Council of Fashion Designers of America, shares her views on how the fashion industry can give diverse talent more visibility, voice, and agency.
‘Creativity would skyrocket’: How diversity could transform fashion

‘The fashion industry should be as diverse as its consumers’: A PVH perspective

Lance LaVergne, chief diversity officer of PVH Corp., discusses how fashion companies can attract young people and help emerging designers—and what it will take to disrupt the status quo.
‘The fashion industry should be as diverse as its consumers’: A PVH perspective

Voices and viewpoints of fashion students and emerging designers

Listen to diverse students and young professionals talk about their disappointments and aspirations—and see highlights from our research on diversity in the fashion industry.
Voices and viewpoints of fashion students and emerging designers

Taking action: What individuals, companies, and the industry can do

A more diverse, equitable, and inclusive fashion industry is within reach. But individuals, companies, and institutions in the broader ecosystem must do their part by taking action in key opportunity areas.
Taking action: What individuals, companies, and the industry can do

How cities can adapt to climate change

Research identifies 15 proven ways that urban areas around the world can adapt to climate risk.
How cities can adapt to climate change

Perspectives on travel recovery: Switzerland

Domestic travel in Switzerland to return to pre-crisis level faster than in other countries, inbound segment taking longer to recover.
Perspectives on travel recovery: Switzerland

Perspectives on travel recovery: Spain

COVID-19 puts 4.4 million jobs at risk and 250,000 million euros in the Spanish tourism sector.
Perspectives on travel recovery: Spain

Perspectives on travel recovery: France

In France, domestic market has been the most resilient during the COVID-19 pandemic.
Perspectives on travel recovery: France

Perspectives on travel recovery: Portugal

COVID-19 puts 600.000 jobs at risk and leads to €60 billion GDP loss in the tourism sector in Portugal.
Perspectives on travel recovery: Portugal

Perspectives on travel recovery: Italy

Italy domestic market to recover faster than most other European markets.
Perspectives on travel recovery: Italy

Perspectives on travel recovery: UK

Domestic and International Tourism expected to recover to pre-crisis levels in 2024 and 2025 respectively.
Perspectives on travel recovery: UK

Perspectives on travel recovery: Germany

German tourism market to recover in 2023, faster than most other European markets.
Perspectives on travel recovery: Germany

Global Economics Intelligence executive summary, June 2021

As the global economy emerges from the worst of the pandemic, strong growth returns, accompanied by inflation.
Global Economics Intelligence executive summary, June 2021

How Johnson & Johnson transformed its corporate business-technology operating model

Johnson & Johnson remodeled its technology–business partnership to elevate the employee experience.
How Johnson & Johnson transformed its corporate business-technology operating model

A new IT operating model to better serve employees

In this interview, Johnson & Johnson’s CIO of Corporate Technology explains how IT transformed the employee experience—and itself— with a digital-product mindset.
A new IT operating model to better serve employees

How might the COVID-19 pandemic end?

Experts in healthcare, commerce, security, and more discuss new approaches to address the pandemic when vaccination alone may not be enough and the enduring costs of the crisis continue to rise.
How might the COVID-19 pandemic end?

Responding to inflation and volatility: Time for procurement to lead

A digital nerve center can help procurement teams collaborate better and act faster during turbulence.
Responding to inflation and volatility: Time for procurement to lead

Establishing the right analytics-based maintenance strategy

Why many tech-driven maintenance programs are not working and what to do about it.
Establishing the right analytics-based maintenance strategy

Into the fast lane: How to master the omnichannel supply chain

Consumer-product and retail companies looking to jump into the fast lane of modern shopping will need to overhaul their operations to master the seven building blocks of an effective omnichannel supply chain.
Into the fast lane: How to master the omnichannel supply chain

German banking returns to the playing field

The challenges facing Germany’s banking sector are steep, but a new game plan presents the opportunity for a sustainable future for the industry.
German banking returns to the playing field

Author Talks: Melody Wilding on turning sensitivity into a superpower

In her new book, Melody Wilding explores the intersection of high sensitivity and high achievement at work.
Author Talks: Melody Wilding on turning sensitivity into a superpower

How the automotive industry is accelerating out of the turn

While the early effects of the COVID-19 crisis presented a dip in the road, car sales and production are roaring back. Trends that have been long in coming point to significant changes ahead.
How the automotive industry is accelerating out of the turn

Booting out bias: How to derisk advanced analytics models in the public sector

Advanced analytics can transform public-sector services, but US agencies are wary of the risk of biased outcomes. Sound risk management is the key to a wider adoption that will benefit all citizens.
Booting out bias: How to derisk advanced analytics models in the public sector

Finding solidarity in an effort to vaccinate the world

Dr. Seth Berkley, CEO of Gavi, the Vaccine Alliance, strengthens ties with partners to help increase global immunity in the context of COVID-19.
Finding solidarity in an effort to vaccinate the world

Closing the job mobility gap between black and white americans

Today, Black Americans face stubborn gaps between their economic position and that of white people. Research estimates a $220 billion annual wage disparity versus a parity scenario, with Black workers currently concentrated in low-wage jobs, underrepresented in higher-paying occupations, and paid less than white workers on average within the same occupational categories, especially in managerial and leadership roles. Two initiatives could make a big difference: unblocking pipelines into higher-paying professions and creating pathways to better careers from lower-paying occupations. The authors describe how business leaders can do this to promote Black economic mobility.
Closing the job mobility gap between black and white americans

Centered leadership creates connection in turbulent times

McKinsey’s Joanna Barsh discusses how you can become an effective and engaged leader.
Centered leadership creates connection in turbulent times

How global companies can manage geopolitical risk

Global enterprises can proactively manage the threats that escalating international and internal political tensions pose to their operations, performance, and culture.
How global companies can manage geopolitical risk

Roche’s Infinity model: Helping to transform the lives of patients with rare diseases

Anne Nijs explains how the rare-disease group at Roche Pharmaceuticals pioneered a new model that puts the patient experience at the center of healthcare innovation and delivery.
Roche’s Infinity model: Helping to transform the lives of patients with rare diseases

Five areas of growth for digital marketing in ASEAN

With growth increasingly hard to achieve, Southeast Asian companies must make decisive moves in five areas of modern digital marketing to capture potential opportunities.
Five areas of growth for digital marketing in ASEAN

Don’t overthink your approach to valuation in emerging markets

The risks of investing in emerging markets are real, but it’s not necessary to amplify them by adding an extra risk premium to the cost of capital. Standard valuation principles still apply. Here’s why.
Don’t overthink your approach to valuation in emerging markets

Building national supply chain resilience

The COVID-19 pandemic has exposed the fragility of global supply chains and highlighted the public health and national security implications of supply chain vulnerability. Policy reactions have focused on limiting exports and encouraging domestic production. But building supply chain resilience will require a more rigorous assessment of risk and a strategic set of policy actions.
Building national supply chain resilience

Forward Thinking on technology and political economy with Daron Acemoglu

The influential economist connects the dots between artificial intelligence, productivity, wages, and inequality, and how to counterbalance the impacts of automation.
Forward Thinking on technology and political economy with Daron Acemoglu

Seeds of outperformance: How M&A can help banks thrive in the next normal

The ‘next normal’ will pose challenges that banks can address through carefully planned M&A. A few broad strategies offer the greatest potential.
Seeds of outperformance: How M&A can help banks thrive in the next normal

Call for action: Seizing the decarbonization opportunity in construction

As decarbonization initiatives gain momentum, construction players can benefit from this growing trend—but only if they view ESG as a strategic opportunity and collaborate with other stakeholders in the ecosystem.
Call for action: Seizing the decarbonization opportunity in construction

Digging deeper: Trends in underground hard-rock mining for gold and base metals

While underground mining methods show higher cost than open pit, their complexity almost always means that there is opportunity in both productivity and cost improvement.
Digging deeper: Trends in underground hard-rock mining for gold and base metals

Getting real about mitigating price inflation

Category managers can respond to inflation—and save their companies a lot of money in the months ahead.
Getting real about mitigating price inflation

The DRI dilemma: Could raw material shortages hinder the steel industry’s green transition?

Raw-material shortages have the potential to disrupt the market for direct reduced iron, but industry participants are already planning to implement new strategies.
The DRI dilemma: Could raw material shortages hinder the steel industry’s green transition?

Vital signs: The growing impact of digital health innovation

Digital health solutions have the potential to dramatically improve patient care and slow rising costs. Yet achieving that at scale still has obstacles to overcome.
Vital signs: The growing impact of digital health innovation

Finding the right (of) way to efficient road operation and maintenance

Comparing operation and maintenance performance of different roads is complex, but it can help improve efficiency for roadway owners and operators and unlock much-needed capital.
Finding the right (of) way to efficient road operation and maintenance

The McKinsey Crossword: Furniture Store Leaders | No. 32

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
The McKinsey Crossword: Furniture Store Leaders | No. 32

Ron O’Hanley of State Street on corporate resilience and ESG

The CEO of the US financial giant reflects on the lessons about managing environmental, social, and governance risks that the pandemic delivered to global business.
Ron O’Hanley of State Street on corporate resilience and ESG

Building distinctive European powerhouse brands

Innovative private brands that meet changing consumer requirements will be a distinctive component of success in the grocery world of tomorrow.
Building distinctive European powerhouse brands

Accountability = account × ability

A brief essay on a misused word.
Accountability = account × ability

It’s time for leaders to get real about hybrid

Employers are ready to get back to significant in-person presence. Employees aren’t. The disconnect is deeper than most employers believe, and a spike in attrition and disengagement may be imminent.
It’s time for leaders to get real about hybrid

The power—and pitfalls—of dynamic pricing for omnichannel retailers

Former Overstock.com executive Seth Moore clears up some common misconceptions about how dynamic pricing works in e-commerce and omnichannel retail.
The power—and pitfalls—of dynamic pricing for omnichannel retailers

Return as a muscle: How lessons from COVID-19 can shape a robust operating model for hybrid and beyond

New research shows how resilient organizations thrived through the pandemic. Here’s how to use those lessons to craft a better approach to how work gets done across time (real and asynchronous) and space (digital and physical).
Return as a muscle: How lessons from COVID-19 can shape a robust operating model for hybrid and beyond

Making banks from branch networks: Why financial services are still a good idea for postal carriers and retailers

Postal carriers and retailers with vast distribution networks could leverage them and their deep customer relationships.
Making banks from branch networks: Why financial services are still a good idea for postal carriers and retailers

Building e-commerce ecosystems on Amazon: A conversation with Rainforest’s JJ Chai

The cofounder of a Singapore-based e-commerce aggregator explains how his previous start-up experience helps him identify, acquire, and scale Asian “solopreneurs” targeting US consumers on Amazon’s marketplace.
Building e-commerce ecosystems on Amazon: A conversation with Rainforest’s JJ Chai

Why retail outperformers are pulling ahead

Retailers’ relative performance in capital markets starkly demonstrates a pandemic-driven acceleration of ongoing industry shifts. This means those that wish to keep up need to speed up.
Why retail outperformers are pulling ahead

Using digital tech to support employees’ mental health and resilience

Poor mental health takes a heavy toll on individuals and businesses. New digital solutions can help employers provide personalized support and make well-being a strategic focus for their organization.
Using digital tech to support employees’ mental health and resilience

Booting out bias: How to derisk advanced analytics models in the public sector

Advanced analytics can transform public-sector services, but US agencies are wary of the risk of biased outcomes. Sound risk management is the key to a wider adoption that will benefit all citizens.
Booting out bias: How to derisk advanced analytics models in the public sector

Overcoming barriers to multitier supplier collaboration

Digitally integrated supply chains could generate billions in new value—if industries find ways to manage perceived risks, realize the value at stake, and distribute it fairly among partners.
Overcoming barriers to multitier supplier collaboration

Germany 2030: Creative Renewal

Currently, our society is facing a number of high demands: prosperity at least at today’s levels, the participation of everyone in progress and opportunities, and the management of climate change.
Germany 2030: Creative Renewal

Pressure to decarbonize: Drivers of mine-side emissions

As stakeholders pressure mining companies to reduce emissions, operations must monitor their environmental impact and ultimately move toward zero-carbon mining.
Pressure to decarbonize: Drivers of mine-side emissions

The comeback of corporate travel: How should companies be planning?

As business travelers begin to hit the road again, organizations can prepare by considering the four corporate-travel archetypes of the future.
The comeback of corporate travel: How should companies be planning?

Five Fifty: Are you losing your digital customers?

As the pandemic eases, consumers are returning to physical channels. Companies can keep them digital by improving the customer experience online.
Five Fifty: Are you losing your digital customers?

From farm to sky: Feedstocks fuel India’s path to cleaner skies

A report from McKinsey and the World Economic Forum examines how India is deploying sustainable aviation fuels at scale.
From farm to sky: Feedstocks fuel India’s path to cleaner skies

The McKinsey Crossword: Killer Bee | No. 31

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
The McKinsey Crossword: Killer Bee | No. 31

The Committed Innovator: A conversation with Tanya Baker of Goldman Sachs Accelerate

The global leader of Goldman Sachs’ internal new business incubator on fostering innovation and entrepreneurial ventures within the firm.
The Committed Innovator: A conversation with Tanya Baker of Goldman Sachs Accelerate

European asset management after an unprecedented year

Asset managers weathered the shocks of 2020. Now they face five structural trends that will reshape their operating environment.
European asset management after an unprecedented year

Automation opportunities in North American grocery

Recent trends and technological advancements have made automation viable across the value chain.
Automation opportunities in North American grocery

Making online grocery a winning proposition

The global pandemic brought online platforms to center stage for grocers. Retailers should consider five trends and take five steps to ensure this shift is sustainable and profitable.
Making online grocery a winning proposition

Decarbonizing defense: Imperative and opportunity

Defense organizations are a major source of carbon emissions. How can they operate more sustainably while preserving mission-critical capabilities?
Decarbonizing defense: Imperative and opportunity

Nordic payments: Where collaboration and competition lead to innovation

Three industry leaders share perspectives on working across ecosystems and borders to provide world-class payments that deliver customer, business, and societal value.
Nordic payments: Where collaboration and competition lead to innovation

Entrepreneurship beyond Silicon Valley

Innovation is accelerating in Europe and beyond, making way for a new generation of start-ups.
Entrepreneurship beyond Silicon Valley