A Better Way to Bring Science to Market

How private equity fared in 2017, and what’s ahead

The industry continued to scale, but amid growth in private markets, some challenges remain. Here’s the state of the industry and a look ahead to its future.
How private equity fared in 2017, and what’s ahead

High-performing US states: Is there a secret to success?

Our refresh of the Leading States Index looks at state performance from the citizens’ perspective to gauge what’s working well for governments and citizens, and where states can improve.
High-performing US states: Is there a secret to success?

How to build a data-first culture for a digital transformation

Getting better data is key to eliminating the unknowns of a digital transformation. As Sprint CDO Rob Roy explains, it called for a new company culture that put data first.
How to build a data-first culture for a digital transformation

Marketing’s hidden treasure: Better CPE can unlock millions to fuel growth

Overlooked and often forgotten, consumer promotions and engagement (CPE) can be a major source of revenues.
Marketing’s hidden treasure: Better CPE can unlock millions to fuel growth

Behavioral science in business: Nudging, debiasing, and managing the irrational mind

Behavioral science has become a hot topic in companies and organizations trying to address the biases that drive day-to-day decisions and actions.
Behavioral science in business: Nudging, debiasing, and managing the irrational mind

A closer look at impact investing

The mistaken rap on this kind of “social” investment is that returns are weak and realizing them takes too long.
A closer look at impact investing

Five Fifty: The T-word

Is your corporate transformation doomed to failure? Here’s advice for beating the long odds of success.
Five Fifty: The T-word

The Trouble With Tweets

Why Best Practices Often Fall Short

Improving the effectiveness of tax collection: $30 in additional revenue for every $1 spent?

An analysis of OECD countries’ expenditure on tax-collection effectiveness suggests high returns on investment.
Improving the effectiveness of tax collection: $30 in additional revenue for every $1 spent?

Five Fifty: Savoring the surprise

Monetize the data. That’s the mantra for companies looking to grow through data and analytics. But how do you turn insights into action?
Five Fifty: Savoring the surprise

The road to 5G: The inevitable growth of infrastructure cost

Network cost could double as operators strive to meet demand for increased capacity and deploy 5G. How can they maintain their profits?
The road to 5G: The inevitable growth of infrastructure cost

Network sharing and 5G: A turning point for lone riders

Network sharing will be a key lever to reduce cost and make 5G deployments feasible.
Network sharing and 5G: A turning point for lone riders

How are consumers feeling about their finances?

In many countries, consumer sentiment has improved since 2015. Consumers have become more bullish about their ability to spend.
How are consumers feeling about their finances?

Gene therapy for telecom operators: An interview with Jon Fredrik Baksaas

The former GSMA chairman and Telenor CEO discusses what telecoms operators need to do to adapt in the new competitive landscape.
Gene therapy for telecom operators: An interview with Jon Fredrik Baksaas

How battery storage can help charge the electric-vehicle market

People are reluctant to buy electric vehicles because of concerns about charging. But public, fast-charging infrastructure is not yet widely available or profitable. There is a way to resolve that conundrum.
How battery storage can help charge the electric-vehicle market

Grow Your Customer Relationships With Analytics

The Secret to Successful Knowledge Seeding

The US economy is suffering from low demand

We have concluded that demand matters for productivity growth and that increasing demand is key to restarting growth across advanced economies, write James Manyika, Jaana Remes, and Jan Mischke in Harvard Business Review.
The US economy is suffering from low demand

Are you ready for 5G?

Smart operators will consider seven no-regrets moves to position themselves for advantage amid radically changing industry dynamics.
Are you ready for 5G?

#MITSMRChat: Insights on Customer Engagement Through Analytics

New MIT Sloan Management Review research shows that organizations are using analytics to improve their connections with customers and build competitive advantage. While there is certainly no shortage of data from online transactions, mobile activity, sensors, and other technologies, turning that data into actionable insights remains a key challenge. We explore this issue in our recent Data and Analytics Global Executive Study and Research Report, “Using Analytics to Improve Customer Engagement.” Organizations that can overcome common pitfalls stand to reap enormous benefits, including stronger engagement with customers.

Join report coauthors Sam Ransbotham and David Kiron March 1, 2018, at 11 a.m. EST/8 a.m. PST for an interactive discussion of the challenge — and the opportunity — to engage customers through sophisticated uses of analytics.

To join, simply head over to MIT Sloan Management Review’s Twitter page at the chat start time, or search Twitter for the hashtag “MITSMRChat” to follow along.

Questions we’ll be discussing with the report coauthors and other analytics influencers:

1. How do analytics offer businesses increased competitive advantage?
2. What’s the biggest challenge you see in using analytics to drive customer engagement?
3. How important are real-time analytics for an effective customer engagement strategy? Are IoT solutions an effective part of that strategy?
4. Does your organization share data with customers, partners, vendors, or competitors? How/why?
5. How is your organization using artificial intelligence (AI) to augment its analytics efforts?

#MITSMRChat: Insights on Customer Engagement Through Analytics

The Risks of Digital Democracy

Solving the productivity puzzle

New research uncovers how three waves collided to create historically low productivity growth but finds the potential for it to recover to 2 percent or more.
Solving the productivity puzzle

Reimagining software services for the cloud and the digital world

Customers expect software firms to do more to help deliver outcomes. Software vendors must therefore evolve their professional-services capabilities to meet the new needs.
Reimagining software services for the cloud and the digital world

Reorganizing to capture maximum value quickly

Companies need an organizational design that’s stable yet can respond quickly to threats and opportunities. Here’s how to build one.
Reorganizing to capture maximum value quickly

Maximizing the Impact of Enterprise Social Media

Capturing Value From Free Digital Goods

How do we create meaningful work in an age of automation?

New workplace trends such as automation, AI, and the gig economy are generating a need for policies that create jobs and work that is more fulfilling.
How do we create meaningful work in an age of automation?

What can history teach us about technology and jobs?

We can learn from past shifts in employment to improve the future of work.
What can history teach us about technology and jobs?

More Americans feel financially secure, but they’ve learned new shopping habits

Our latest annual Consumer Sentiment Survey, which now includes 28,000 shoppers in 29 countries, revealed surprising trends with implications for US retailers and consumer-product manufacturers.
More Americans feel financially secure, but they’ve learned new shopping habits

The New Digital Mandate: Cultivate Dissatisfaction

Supporting Sustainable Development Goals Is Easier Than You Might Think

How will automation affect economies around the world?

All countries will feel the impact of automation, but at different speeds and in different ways. In this podcast, McKinsey Global Institute looks at its likely impact in China, Europe, and India.
How will automation affect economies around the world?

The rise and rise of private equity

Our annual private markets review showed the market scaling in 2017. The way limited partners and general partners respond to the opportunities that arise will be critical to their success.
The rise and rise of private equity

Tangled Webs and Executive Naivety

Strategy to beat the odds

If you internalize the real odds of strategy, you can tame its social side and make big moves.
Strategy to beat the odds

Why Regulate Digital Organizations’ APIs

Agile with a capital ‘A’: A guide to the principles and pitfalls of agile development

Understanding the true principles of agile can give companies the ability to work quickly, boosting efficiency and product success, and, ultimately, creating real, lasting value.
Agile with a capital ‘A’: A guide to the principles and pitfalls of agile development

No One Knows Your Strategy — Not Even Your Top Leaders

Shaking up the leadership model in higher education

Economic pressures, digital disruption, and rising job complexity are prompting universities to seek more “outsider” leaders for their top jobs.
Shaking up the leadership model in higher education

The End of Scale

Industry 4.0: Reinvigorating ASEAN manufacturing for the future

New digital technologies can help Southeast Asian manufacturers reassert their place in the global landscape.
Industry 4.0: Reinvigorating ASEAN manufacturing for the future

Container shipping: More mergers, better mergers

A few precepts can help industry players better manage mergers and the integration process.
Container shipping: More mergers, better mergers

Accelerating the diffusion of technology-enabled business practices

New research highlights some of the most important actions available to executives.
Accelerating the diffusion of technology-enabled business practices

Building a Robotic Colleague With Personality

The false choice between automation and jobs

Automation will give the global economy a much-needed productivity boost, even as it enables us to tackle societal “moonshots” such as curing disease or contributing solutions to the climate change challenge. The catch is that adopting these technologies will disrupt the world of work, write James Manyika and Michael Spence in Harvard Business Review.
The false choice between automation and jobs

Boosting your sales ROI: How digital and analytics can drive new performance and growth

Successful sales leaders use four principles to tailor digital and analytical tools to their companies’ unique needs.
Boosting your sales ROI: How digital and analytics can drive new performance and growth

Five Fifty: Strategy vs execution

Which matters more—great strategy or great execution? New research finds that strategy wins, especially disruptive strategies that respond powerfully to digitization.
Five Fifty: Strategy vs execution

How companies can guard against gender fatigue

Show you are serious about basics such as mentoring and work–life flexibility—then hold yourself accountable.
How companies can guard against gender fatigue

How the implementation of organizational change is evolving

Digital solutions pose new and unique challenges to the implementation of major change efforts. But the capabilities that support better outcomes remain as critical as ever, a new survey shows.
How the implementation of organizational change is evolving

Detailing the new landscape for global business services

To ensure the long-term success of shared-services programs, leaders must develop new digital capabilities and account for a changing geopolitical environment.
Detailing the new landscape for global business services

Using advanced analytics to boost productivity and profitability in chemical manufacturing

Digital holds major promise for chemical companies, and employing advanced analytics in manufacturing presents some of the earliest-accessible and largest opportunities.
Using advanced analytics to boost productivity and profitability in chemical manufacturing

Digital therapeutics: Preparing for takeoff

Understanding the obstacles to the adoption of digital therapeutics is key to understanding how they might be overcome.
Digital therapeutics: Preparing for takeoff

Exploring the potential of digital therapeutics

Three European digital-health CEOs share their perspective on digital therapeutics.
Exploring the potential of digital therapeutics

The future of healthcare: Finding the opportunities that lie beneath the uncertainty

Healthcare is a dynamic industry with signifcant opportunity, but cost concerns, uncertainty, and complexity can also make it an unnerving one. Substantial upside exists for players that can deliver value-creating solutions and thrive under uncertainty.
The future of healthcare: Finding the opportunities that lie beneath the uncertainty

How Big Data and AI are Driving Business Innovation in 2018

How Emotion-Sensing Technology Can Reshape the Workplace

Innovation-Based Technology Standards Are Under Threat

Luxury in the age of digital Darwinism

To survive and prosper, luxury players need to enhance the customer experience and transform their businesses for the digital era.
Luxury in the age of digital Darwinism

Competing in a world of digital ecosystems

New players and blurring sector borders are starting to influence the competitive outlook in a wide range of industries. Here’s a close-in look at changes afoot in automobiles and banking.
Competing in a world of digital ecosystems

Using AI to Help the World Thrive