The survival guide to omnichannel and the path to value

Haphazard efforts at omnichannel can destroy value. Here’s what top retailers do to get it right.
The survival guide to omnichannel and the path to value

Organizing for speed in healthcare in a post-COVID-19 era

Healthcare leaders have improved the way they communicate with employees, their organizations' culture and purpose, and their ability to drive accountability.
Organizing for speed in healthcare in a post-COVID-19 era

What’s ahead for biotech: Another wave or low tide?

Even in tough times, investor expectations and deal making in biotech are surging. Can the sector maintain its strong growth?
What’s ahead for biotech: Another wave or low tide?

Building workforce skills at scale to thrive during—and after—the COVID-19 crisis

A new survey shows that skill building is becoming common practice, social and emotional skills are in demand, and there’s a recipe for successful skill transformations.
Building workforce skills at scale to thrive during—and after—the COVID-19 crisis

Succeeding in the AI supply-chain revolution

New technology solutions could be transformative—but only if executives properly prepare their organizations.
Succeeding in the AI supply-chain revolution

Four myths about building a software business

As nontechnology companies turn to software-based business models for growth, they will need to avoid common misconceptions.
Four myths about building a software business

Winning with AI is a state of mind

Companies capturing lasting value from artificial intelligence think differently, from the C-suite to the front line. Here’s how to make the shift from opportunistic efforts to a truly AI-enabled organization.
Winning with AI is a state of mind

Global Insurance Pools statistics and trends: An overview of life, P&C, and health insurance

The ninth edition of McKinsey’s Global Insurance Pools database offers a detailed look at the insurance industry by region and line of business.
Global Insurance Pools statistics and trends: An overview of life, P&C, and health insurance

How boards have risen to the COVID-19 challenge, and what’s next

According to a new survey, the COVID-19 crisis has accelerated operational changes and stronger collaboration between directors and management that are key to a board’s success.
How boards have risen to the COVID-19 challenge, and what’s next

McKinsey for Kids: A tiger’s tale about what nature is really worth

Itching to spot a sloth or maybe track a tiger in the wild some day? In this edition of McKinsey for Kids, let’s explore mangrove forests, which have unique trees that grow near tropical ocean coastlines, and why protecting nature can help tigers and other endangered species—and also all of us.
McKinsey for Kids: A tiger’s tale about what nature is really worth

Do your G&A functions fit your growth trajectory?

New research shows how a company’s growth trajectory affects the size of its HR and finance functions. The insights can help leaders shape general and administrative functions to strategic needs.
Do your G&A functions fit your growth trajectory?

SaaS, open source, and serverless: A winning combination to build and scale new businesses

Three tech approaches can rapidly accelerate business building for established companies that learn how to use them.
SaaS, open source, and serverless: A winning combination to build and scale new businesses

A light at the end of the tunnel: US COVID-19 vaccine administration

More than a year after the COVID-19 pandemic began, a line of sight exists that promises enough vaccine for every eligible adult in the United States. This breakthrough offers hope, but also underscores an urgent need to plan the next phase of distribution and beyond.
A light at the end of the tunnel: US COVID-19 vaccine administration

Podcast: African banking in the new reality

The COVID-19 crisis will not leave the banking sector unscathed. The past year has seen the acceleration of seismic trends ranging from deglobalization and a radical shift in the macroenvironment to transformed customer expectations. As African banks chart their paths to recovery in this new reality, they can act swiftly to manage elements that are within their control to shape their recovery and growth trajectory. This could be critical not just for restoring ROEs to meet the needs of shareholders and to better serve their customers, but also in enabling the recovery of Africa as banks have an important role to support customers and economies during these challenging times.
Podcast: African banking in the new reality

A blueprint for telecom’s critical reinvention

The next generation of telcos will be defined by leaders who act now, risking short-term advantages to seize untapped growth with a holistic approach to transformation.
A blueprint for telecom’s critical reinvention

How companies capture the value of sustainability: Survey findings

What makes the difference between a sustainability program that produces business value and one that doesn’t? A new survey identifies practices that distinguish value-creating companies from others.
How companies capture the value of sustainability: Survey findings

The case for inclusive growth

US leaders across sectors have an opportunity to improve economic performance—and bolster individual and community well-being—through investments that embed equity into the development process.
The case for inclusive growth

Digging out: Forecasting for construction OEMs in the next normal

As the COVID-19 pandemic accelerates transformative trends within the construction-equipment industry, companies must rethink their traditional strategies.
Digging out: Forecasting for construction OEMs in the next normal

The dos and don’ts of dynamic pricing in retail

Dynamic pricing doesn’t have to be extraordinarily complex, but it does have to be strategic and disciplined. Here’s a checklist for retailers.
The dos and don’ts of dynamic pricing in retail

Author Talks: Josh Linkner on how everyday people can become everyday innovators

In his new book, Josh Linkner offers a practical guide for turning ordinary ideas into extraordinary results.
Author Talks: Josh Linkner on how everyday people can become everyday innovators

Beyond digital transformations: Modernizing core technology for the AI bank of the future

For artificial intelligence to deliver value across the organization, banks need core technology that is scalable, resilient, and adaptable. Building that requires changes in six key areas.
Beyond digital transformations: Modernizing core technology for the AI bank of the future

The boss factor

How you get along with your manager can shape your health, happiness, and productivity.
The boss factor

The workplace will never be the same: Imperatives for real-estate owners and operators

The cubicle farm has to go. Offices must be places of magic.
The workplace will never be the same: Imperatives for real-estate owners and operators

The McKinsey Crossword: Animal Activism | No. 21

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
The McKinsey Crossword: Animal Activism | No. 21

Streaming and royalties in mining: Let the music play on

Renewed growth sentiment among miners’ management teams, combined with the rise of streaming-and-royalty financing over the past ten years, suggests that this particular type of alternative financing could be set for significant expansion over the next decade.
Streaming and royalties in mining: Let the music play on

Productivity after the pandemic

The danger now is that the pandemic-era acceleration of automation and digitalization impedes growth in labor income and consumption, write Laura Tyson and Jan Mischke in Project Syndicate.
Productivity after the pandemic

Mobilizing women to step up as leaders in Japan

What can organizations do to help talented women step up into leadership positions? In this report, we outline the actions that companies can take to support the advancement of women in Japan.
Mobilizing women to step up as leaders in Japan

Farmers value digital engagement, but want producers to step up their game

Agriculture producers have the potential to grow their e-commerce base by a factor of five—but today’s online interactions won’t get them there.
Farmers value digital engagement, but want producers to step up their game

A smarter way to digitize maintenance and reliability

In heavy-equipment maintenance, digital and analytics tools are struggling to live up to their promise. Here’s how to help them pull their weight.
A smarter way to digitize maintenance and reliability

How Pakistan tackled its largest-ever social-protection crisis

Dr. Sania Nishtar, the prime minister’s special assistant on poverty alleviation and social protection, led an emergency effort to make relief payments available to millions of vulnerable households.
How Pakistan tackled its largest-ever social-protection crisis

From principle to practice: Making stakeholder capitalism work

Just as with other business priorities, stakeholder capitalism is a matter of execution. Here are five steps to get it right.
From principle to practice: Making stakeholder capitalism work

The strategy-analytics revolution

It’s time to bring advanced analytics into the strategy room—here’s why.
The strategy-analytics revolution

Can your supply chain deliver what your consumer wants?

In a far more complex business environment, consumer companies can rethink—and potentially redesign—their supply-chain operating models for the resiliency and agility they need.
Can your supply chain deliver what your consumer wants?

Tipping the scales in AI: How leaders capture exponential returns

Where many companies tire of marginal gains from early AI efforts, the most successful recognize that the real breakthroughs in AI learning and scale come from persisting through the arduous phases.
Tipping the scales in AI: How leaders capture exponential returns

‘None are safe until all are safe’: COVID-19 vaccine rollout in low- and middle-income countries

Despite persistant supply issues, in-country delivery and demand for COVID-19 vaccines is likely to be the next challenge for LMICs.
‘None are safe until all are safe’: COVID-19 vaccine rollout in low- and middle-income countries

Spain’s travel sector can’t afford to wait to recover. What can stakeholders do?

Unless steps are taken to stimulate recovery, more than $300 billion and 4.4 million jobs could be in jeopardy.
Spain’s travel sector can’t afford to wait to recover. What can stakeholders do?

Fulfilling the promise of advanced analytics in oncology

Advanced analytics will transform cancer care, but companies have been slow to adopt it. Progress requires a strategy that not only builds data and talent but also embraces experimentation.
Fulfilling the promise of advanced analytics in oncology

How to launch a new business: Three approaches that work

Analysis of more than 200 corporate business builds shows what success looks like.
How to launch a new business: Three approaches that work

Building better batteries: Insights on chemistry and design from China

A detailed benchmark analysis of the batteries of Chinese battery-electric vehicles reveals how differences in battery-cell and battery-pack design affect performance.
Building better batteries: Insights on chemistry and design from China

Seven principles for achieving transformational growth

Dogged persistence and nimble execution underscore a set of proven ground rules for growth.
Seven principles for achieving transformational growth

The CFO’s role in capability building

Organizations developing new skills for the next normal must determine exactly how and where to invest in them. The finance leader is uniquely suited to provide the necessary combination of insights.
The CFO’s role in capability building

Author Talks: Tsedal Neeley on why remote work is here to stay—and how to get it right

In a new book, Tsedal Neeley details how organizations can build and lead a culture of trust and inclusivity in a remote-work environment.
Author Talks: Tsedal Neeley on why remote work is here to stay—and how to get it right

Analytics-to-Value: Digital analytics optimizing products and portfolios

Better, faster product-development decisions have never been more critical. New techniques can provide quicker, deeper insights, at scale across an entire product portfolio.
Analytics-to-Value: Digital analytics optimizing products and portfolios

The ascent of Nordic companies in the global machinery market

Nordic machinery companies are setting new performance benchmarks for growth, margins, and other metrics. What’s behind their recent success?
The ascent of Nordic companies in the global machinery market

Labor-intensive factories—analytics-intensive productivity

New analytics tools can help manufacturers in labor-intensive sectors boost productivity and earnings by double-digit percentages.
Labor-intensive factories—analytics-intensive productivity

Seafood: Consumer goods’ latest catch?

The COVID-19 pandemic is intensifying several trends in consumer goods. As industry players make critical decisions about where to play and how to win, seafood is a category with potential.
Seafood: Consumer goods’ latest catch?

The McKinsey Crossword: The Key to Consulting | No. 20

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
The McKinsey Crossword: The Key to Consulting | No. 20

Majid Al Futtaim’s new growth formula: Innovate fast, stay ahead, work the ecosystem

This Dubai-based conglomerate outpaces competition by adhering to its long-term vision and seizing opportunities quickly—with the help of an ecosystem of external partners.
Majid Al Futtaim’s new growth formula: Innovate fast, stay ahead, work the ecosystem

Author Talks: Karin M. Reed on virtual meetings

In her new book, Karin M. Reed dives into our sudden shift to virtual meetings—and how to make the most of them.
Author Talks: Karin M. Reed on virtual meetings

Five Fifty: Leading by design

Companies that excel at design grow revenues and shareholder returns at nearly twice the rate of their industry peers. So why aren’t more companies joining their ranks?
Five Fifty: Leading by design

Intentional learning in practice: A 3x3x3 approach

Learning can be honed through practice. Here’s an effective strategy to continually learn, grow, and achieve development goals.
Intentional learning in practice: A 3x3x3 approach

Preventing global health crises: An interview with Dame Sally Davies

England’s former chief medical officer Dame Sally Davies talks about how data-driven efforts can help manage—and prevent—future global health emergencies.
Preventing global health crises: An interview with Dame Sally Davies

Cybersecurity in Iberia: Aligning business and the board

Keeping cyber teams in silos puts companies at risk. Boards can best prepare for an increasingly digital future with these cross-functional strategies.
Cybersecurity in Iberia: Aligning business and the board

Building a learning culture that drives business forward

Too often, training programs fail. Here’s how businesses can create a learning culture and invest in the capabilities that will help individuals and organizations thrive.
Building a learning culture that drives business forward

Laugh more, lead better

Naomi Bagdonas and Connor Diemand-Yauman, lecturers at Stanford’s Graduate School of Business, hilariously explore the power at the intersection of humor, business, and leadership. It’s no joke.
Laugh more, lead better

Author Talks: Susan McPherson on building meaningful relationships—in business and in life

In a new book, Susan McPherson offers a road map to unlocking a more meaningful life and enduring relationships.
Author Talks: Susan McPherson on building meaningful relationships—in business and in life

Reliably connecting the workforce of the future (which is now)

The pandemic magnified existing trends and challenges affecting the way workers function. Always-on, cellular-connected devices may now finally break out of their niche.
Reliably connecting the workforce of the future (which is now)

Europe’s innovation wunderkinds: The rising B2B start-up ecosystem

While B2B start-ups are making Europe more competitive, start-ups, investors, and corporates will need to share expertise and work as partners to realize the region’s full entrepreneurial potential.
Europe’s innovation wunderkinds: The rising B2B start-up ecosystem

Mobility’s future: An investment reality check

In this time of crisis, the auto industry can’t afford to ignore crucial technology trends. Our analysis of the mobility-investment landscape helps company leaders make smart decisions now.
Mobility’s future: An investment reality check

Digitization, automation, and online testing: Embracing smart quality control

The smart quality approach allows pharma companies to digitize, automate, and integrate their quality controls, making them faster, more effective, and more efficient.
Digitization, automation, and online testing: Embracing smart quality control

Reimagining your business for AI

What’s the right approach for getting the most value from artificial intelligence? We find it’s transforming one or two important slices of your business at a time.
Reimagining your business for AI

By the numbers: What drives sales-growth outperformance

New data reveals that outperformers are ahead of the pack where it matters in insights, agility, talent, and tech.
By the numbers: What drives sales-growth outperformance

Net zero or bust: Beating the abatement cost curve for growth

Companies can both decarbonize and boost long-term growth. But it means pushing beyond abatement curves’ focus on cost and instead empowering people—while making a few big, strategic bets.
Net zero or bust: Beating the abatement cost curve for growth

Seizing the moment: Talent challenges and opportunities in aerospace and defense

Aerospace and defense companies face tough competition when recruiting talent. How can they reinvigorate the pipeline?
Seizing the moment: Talent challenges and opportunities in aerospace and defense

The demise of third-party cookies and identifiers

How this big shift will threaten the US digital advertising industry—and compel its transformation.
The demise of third-party cookies and identifiers

LNG portfolio optimization: Putting the business model to the test

Most integrated gas players are experiencing earnings pressure from the 2020 down cycle in gas prices. To become more resilient, companies will need to explore portfolio optimization. Here's how.
LNG portfolio optimization: Putting the business model to the test

Rethinking operations in the next normal

The resilience that businesses have developed in the face of disruption can provide a new foundation for growth—provided leaders seize the moment to build on what their people have achieved.
Rethinking operations in the next normal

The necessity of doing well by doing good

Serving the interests of stakeholders, employees, communities and the broader public is not necessarily at odds with the imperative of profit, write Jan Mischke, Jonathan Woetzel, and Michael Birshan in Milken Institute Review.
The necessity of doing well by doing good

Navigating global shipping’s way to carbon zero: An interview with Bo Cerup-Simonsen

The CEO of the Mærsk Mc-Kinney Møller Center for Zero Carbon Shipping explains what it will take for the industry to decarbonize.
Navigating global shipping’s way to carbon zero: An interview with Bo Cerup-Simonsen

CEO Interview: Natixis and CDPQ invest in climate action

Jean Raby and Charles Emond oversee more than $1.7 trillion in investments worldwide. They want to see real action on climate change.
CEO Interview: Natixis and CDPQ invest in climate action

Tiger of Sweden’s CEO on the future of shopping

In 2030, the shopping experience will be highly personalized, yet still have unexpected elements, says Linda Dauriz.
Tiger of Sweden’s CEO on the future of shopping

Omnichannel shopping in 2030

Four McKinsey leaders envision the future of retail.
Omnichannel shopping in 2030

What’s hot in Asia for 2021: McKinsey’s take on the region’s biggest business opportunities

In our “Two Minutes on 2021” mini-series, eight of McKinsey’s leaders in Asia share their take on what should be top-of-mind for senior business executives.
What’s hot in Asia for 2021: McKinsey’s take on the region’s biggest business opportunities

Getting to work: Employers’ role in COVID-19 vaccination

Employers can consider a set of actions that supports COVID-19-vaccine adoption among employees by building conviction and making vaccination as convenient and “costless” as possible.
Getting to work: Employers’ role in COVID-19 vaccination

Out of the shadows: Sustainably improving workplace mental health in Australia

The COVID-19 pandemic has exacerbated preexisting workplace mental health challenges, creating a new imperative for leaders to take a holistic and methodical approach to workplace mental health.
Out of the shadows: Sustainably improving workplace mental health in Australia

Author Talks: Denise Woods on the power of voice

In her new book, voice and dialect coach Denise Woods offers tools to help readers articulate clearly, become powerful public speakers, and gain confidence in any situation.
Author Talks: Denise Woods on the power of voice

Global Economics Intelligence executive summary, March 2021

Amid a resurging pandemic, the economic recovery accelerates, pushed forward by demand and output from China and the United States.
Global Economics Intelligence executive summary, March 2021

Feeling good: The future of the $1.5 trillion wellness market

Our new survey shows that a rise in consumer interest and purchasing power presents opportunities across markets, especially as consumer spending rebounds.
Feeling good: The future of the $1.5 trillion wellness market

How Asia can prepare for the future of work after COVID-19

Which trends accelerated and sparked by COVID-19 will change the future of work in Asia? How can businesses and policy makers respond?
How Asia can prepare for the future of work after COVID-19

Wellness worldwide: Consumer insights from four countries

Four McKinsey leaders discuss highlights from our recent global survey on consumers’ behaviors and attitudes toward wellness.
Wellness worldwide: Consumer insights from four countries

Boards and decision making

What the pandemic has taught board directors about high-consequence, low-probability decisions.
Boards and decision making

Commercial performance cockpit: A new era for data-driven steering

B2B sales leaders are beginning to use data in new ways to drive better sales performance.
Commercial performance cockpit: A new era for data-driven steering

Everyone is within learning distance: Building skills remotely

With careful design and implementation, remote capability building provides an effective lifeline for organizations adapting to entirely new ways of working.
Everyone is within learning distance: Building skills remotely

CEO dialogue: Perspectives on reimagining operations for growth

The hyper-acceleration of the Fourth Industrial Revolution (4IR) has led to an unparalleled industry transformation, giving organizations a unique opportunity to reimagine operations for growth.
CEO dialogue: Perspectives on reimagining operations for growth

Calculating complexity: Maximizing the value of customization

New tools that help pinpoint complexity’s cost—and where it comes from—can help companies make better tradeoffs in managing product portfolios.
Calculating complexity: Maximizing the value of customization

A conversation on artificial intelligence and gender bias

Interaction between humans and machines has opened up new opportunities for fighting bias in the workplace. Here’s how artificial intelligence can help companies reach gender parity.
A conversation on artificial intelligence and gender bias

Five Fifty: Cloudy with a chance of billions

The latest forecast calls for industries to capture billions in value from cloud. But not every company will join in the profits.
Five Fifty: Cloudy with a chance of billions

The irresistible momentum behind clean, electric, connected mobility: Four key trends

Mobility’s future is visible in the increasing support of capital markets, the demands of Chinese consumers, the effort to slow climate change, and the new skills automakers will need to deal with these shifts.
The irresistible momentum behind clean, electric, connected mobility: Four key trends

Reimagining US federal work for the postpandemic world

Government leaders can use lessons learned during the COVID-19 crisis to bolster productivity and ensure effective mission delivery.
Reimagining US federal work for the postpandemic world

Unleashing developers’ full talents: An interview with Twilio’s CEO

Jeff Lawson talks about software’s growing digital supply chain, the future of flexible work, and the origins of both his communications-platform company and his new book, Ask Your Developer.
Unleashing developers’ full talents: An interview with Twilio’s CEO

A software platform experience built around the customer

Workday’s approach to SaaS and product development offers lessons for companies modernizing their architecture and moving to cloud.
A software platform experience built around the customer

Help your employees find purpose—or watch them leave

Employees expect their jobs to bring a significant sense of purpose to their lives. Employers need to help meet this need, or be prepared to lose talent to companies that will.
Help your employees find purpose—or watch them leave

Back to the future? Airline sector poised for change post-COVID-19

As they look beyond the pandemic, airlines need to grapple with five new realities—and devise strategies to adapt.
Back to the future? Airline sector poised for change post-COVID-19

Airlines and debt: Dealing with the long-term burden of the pandemic

At IATA’s World Financial Symposium, Alex Dichter provides three actions to de-lever airlines’ balance sheets.
Airlines and debt: Dealing with the long-term burden of the pandemic

Scaling AI in the sector that enables it: Lessons for semiconductor-device makers

Artificial intelligence has significant value-creation potential in the semiconductor industry. How can semiconductor companies deploy AI at scale and capture this value?
Scaling AI in the sector that enables it: Lessons for semiconductor-device makers

No middle ground: Reimagining G&A at midsize companies

Radically improved G&A functions aren’t only for large organizations. Smaller ones can benefit too.
No middle ground: Reimagining G&A at midsize companies

Why mentoring matters: A conversation with Carlos Lejnieks

A leader of Big Brothers Big Sisters of America talks about how successful mentors help others see qualities in themselves that they might not otherwise see.
Why mentoring matters: A conversation with Carlos Lejnieks

Business priorities in the postpandemic era

John Waldron, Kevin Sneader, and Carolyn Dewar on the state of global business and the future of M&A.
Business priorities in the postpandemic era

Genomic sequencing: A vital tool in combatting the pandemic

As variants of the COVID-19 virus emerge, genomic sequencing could help boost the public health response and provide the impetus to create value for future crises.
Genomic sequencing: A vital tool in combatting the pandemic

What employees are saying about the future of remote work

Employees want more certainty about postpandemic working arrangements—even if you don’t yet know what to tell them.
What employees are saying about the future of remote work

The coming opportunity in consumer lending

The resumption of the credit cycle will offer innovative entrants rare access to underserved customer segments.
The coming opportunity in consumer lending