The six must-haves to achieve breakthrough growth in e-commerce D2C

With e-commerce surging, building direct-to-consumer capabilities is more important than ever—but how do companies truly scale their D2C business?
The six must-haves to achieve breakthrough growth in e-commerce D2C

Turning India into a SaaS power

The rise of SaaS has dramatically transformed the software industry and opened it to many new players. What will it take for India's SaaS start-ups to thrive in this new era.
Turning India into a SaaS power

What’s next for autonomous vehicles?

A recent McKinsey survey provides new insight into the future of autonomous vehicles, including those with advanced capabilities.
What’s next for autonomous vehicles?

Are you chasing the right digital assets?

Success in digital M&A requires a clear strategy that guides target selection, due diligence, and integration.
Are you chasing the right digital assets?

A new operating model for pharma: How the pandemic has influenced priorities

The COVID-19 pandemic has prompted pharma companies to rethink their organizational strategies. A survey of executives suggests where value might lie.
A new operating model for pharma: How the pandemic has influenced priorities

Shaping the long race in quantum communication and quantum sensing

While quantum computing is making headlines, two related technologies—quantum sensing and quantum communication—could reach the market earlier and potentially transform multiple industries.
Shaping the long race in quantum communication and quantum sensing

Author Talks: The making of a modern fairy tale

Seasoned comic artist Tom Gauld discusses his first foray into children’s books, the importance of bedtime rituals, and how his daughters inspired the making of a fairy tale.
Author Talks: The making of a modern fairy tale

New York: A concrete jungle where dreams are still made

Before the COVID-19 pandemic, millions visited the Big Apple every year to fulfill their travel and business aspirations. What will it take for them to return?
New York: A concrete jungle where dreams are still made

Green corridors: A lane for zero-carbon shipping

Zero-emission fuels and vessels will need to start being deployed at scale over the next decade to achieve full decarbonization of the shipping sector by 2050. This ambitious goal could be catalyzed by green corridors.
Green corridors: A lane for zero-carbon shipping

Economic conditions outlook, 2021

Executive sentiment ends the year on a generally positive note, with most survey respondents expecting 2022 to bring better economic conditions despite heightened risks from the pandemic and inflation.
Economic conditions outlook, 2021

A quantum wake-up call for European CEOs

Quantum computing could significantly reshape key industries in Europe. The region’s executives and entrepreneurs should act now to harness its potential.
A quantum wake-up call for European CEOs

The digital-value guardian: CEOs and digital transformations

The CEO is ultimately the only one who can shape and guide a successful digital transformation. Here’s the playbook.
The digital-value guardian: CEOs and digital transformations

From extreme to mainstream: The future of aesthetics injectables

McKinsey research shows that the global aesthetics injectables market could grow by 12 to 14 percent a year over the next five years if manufacturers and providers capitalize on the underlying trends.
From extreme to mainstream: The future of aesthetics injectables

Author Talks: Food and inequality in America

Inequality starts on the dinner plate.
Author Talks: Food and inequality in America

CEO lessons from digital transformations

A digital transformation demands fundamental change across every part of the company.
CEO lessons from digital transformations

How to increase grid resilience through targeted investments

Extreme weather events are taking a toll on electric grids. Modeling climate-change resilience can provide valuable insights when and where they’re needed most.
How to increase grid resilience through targeted investments

Mobility’s rebound: An industry recovers, but where is it heading?

Although the COVID-19 pandemic is far from over, mobility has returned to precrisis levels. But the industry faces changes in consumer preferences, technology, and regulation.
Mobility’s rebound: An industry recovers, but where is it heading?

COVID-19 and burnout are straining the mental health of employed parents

Employed parents cite apathy and fatigue in new survey.
COVID-19 and burnout are straining the mental health of employed parents

2021: The year in images

The year’s defining moments offer insight into the elements that drive, unite, and inspire us as we face the future.
2021: The year in images

2021: The year in charts

Here’s a look back at some of our favorite data visualizations from our Charting the Path to the Next Normal series.
2021: The year in charts

Author Talks: Why burnout is an epidemic—and what to do about it

To solve the burnout epidemic, organizations need to look beyond traditional wellness perks.
Author Talks: Why burnout is an epidemic—and what to do about it

When bigger isn’t always better

The recent spate of spin-off announcements reveals the limits of diversification as well as some of the potential value-creating benefits of separations.
When bigger isn’t always better

How an acquisition invigorated an asset management leader

Jenny Johnson, president and CEO of Franklin Templeton, explains how the firm’s acquisition of Legg Mason positions it for the next phase of growth.
How an acquisition invigorated an asset management leader

Fintech off the shelf: Making an all-in-one approach pay off

More and more digital businesses want to be viewed as a fintech provider. Arik Shtilman created a thriving start-up by offering companies a simple way to make that leap.
Fintech off the shelf: Making an all-in-one approach pay off

Insurance of the future: An interview with Ren Huichuan of Tencent

The senior adviser for the Tencent Group discusses the competitive advantages of WeSure, the group’s insurance-agency platform, and the wide-ranging challenges confronting modern insurers.
Insurance of the future: An interview with Ren Huichuan of Tencent

Green growth avenues in the cement ecosystem

Collaboration across the value chain is pivotal to decarbonizing the built environment—and it needs to start today.
Green growth avenues in the cement ecosystem

The digital spend control tower: Shift spending mindsets at scale

Applying digital to a spend control tower helps manage purchasing demand across an entire organization. The result: new mindsets that focus on value generation, not just budget availability.
The digital spend control tower: Shift spending mindsets at scale

Author Talks: How to interrupt bias in the workplace

Companies spend billions of dollars annually on diversity, equity, and inclusion efforts, but the results are few. Using basic tools to interrupt bias can help.
Author Talks: How to interrupt bias in the workplace

Author Talks: What separates the best CEOs from the rest?

Three McKinsey senior partners looked across more than 20 years’ worth of data on 7,800 CEOs from 3,500 public companies across 70 countries and 24 industries to identify the mindsets that helped top chief executives deliver extraordinary impact.
Author Talks: What separates the best CEOs from the rest?

B2B sales: Omnichannel everywhere, every time

Our latest B2B Pulse research shows how the shift to omnichannel has permanently changed sales and suggests what companies can do to adjust.
B2B sales: Omnichannel everywhere, every time

Author Talks: An epic legal battle for clean water in Appalachia

For two decades, the water in the taps of a West Virginia community didn’t look, smell, or taste right. Was it the root of the community’s health problems? One lawyer thought so.
Author Talks: An epic legal battle for clean water in Appalachia

Forward Thinking on globalization and the evolving role of corporate leadership in the 21st century with Matthew Slaughter

A leading economist and business school dean reflects on globalization, concluding that “we’ve learned people want to know policies will matter for them”, and that “a lot of us underestimated the possible magnitude of distribution pressures from freer trade and immigration and flows of capital.”
Forward Thinking on globalization and the evolving role of corporate leadership in the 21st century with Matthew Slaughter

Black consumers: Where to invest for equity (a preview)

Effectively pursuing broad racial-equity goals can help consumer-facing companies better serve Black consumers.
Black consumers: Where to invest for equity (a preview)

Author Talks: The human side of climate change

Simon Mundy traveled to six continents to discuss the myriad challenges of climate change with individuals, communities, and societies grappling with it.
Author Talks: The human side of climate change

B2B commercial analytics: What outperformers do

B2B companies that successfully apply commercial analytics are uncommon—and more likely to achieve uncommon success. Outperformers share four behaviors.
B2B commercial analytics: What outperformers do

India’s postpandemic logistics sector: The need for technological change

COVID-19 has reinforced the case for long-awaited structural reforms, but implementing them could be difficult.
India’s postpandemic logistics sector: The need for technological change

4IR capability building: Opportunities and solutions for lasting impact

Amid digital transformation, workforce capability building is vital at every level of the organization. A smart, four-tiered approach can help leaders develop tailored learning journeys.
4IR capability building: Opportunities and solutions for lasting impact

Building leaders, changing lives

Southeast Asia is home to millions of youth that are a source of creativity, dynamism and high economic potential. For over a decade, McKinsey’s been committed to empowering these youth in support of the region’s vibrant future.
Building leaders, changing lives

The benefits of being a cloud trailblazer

To meet an SEC demand for greater transparency, FINRA chose the road less traveled—public cloud—and reached its goals and more at substantially lower cost.
The benefits of being a cloud trailblazer

Kevin Hostetler of Rotork on accelerating growth

The CEO of the industrial-equipment supplier shares lessons from an ambitious organizational transformation.
Kevin Hostetler of Rotork on accelerating growth

Author Talks: Beyond collaboration overload

“Collaboration overload” is a major source of stress, burnout, and exhaustion at work. A new book describes how to collaborate better, thus improving work performance and even well-being.
Author Talks: Beyond collaboration overload

America 2022 in charts: An economic opportunity snapshot

The latest American Opportunity Survey takes a pulse check of economic opportunity in America and highlights the barriers that must be overcome to ensure sustainable, inclusive economic growth for everyone.
America 2022 in charts: An economic opportunity snapshot

Seeing earth from space: The power of satellite images

Satellite images don’t just show Earth’s beauty—they can also help improve society and the global economy, says Planet Labs cofounder Robbie Schingler.
Seeing earth from space: The power of satellite images

Scaling from start-up to blue-chip company: Lessons from Delivery Hero

Delivery Hero was able to scale rapidly by delegating authority, promoting accountability, and executing new business efforts quickly.
Scaling from start-up to blue-chip company: Lessons from Delivery Hero

2021 turning point: Reinvention and opportunity in the economy of the future

The pandemic has reset the ways we live, work, and do business, accelerating some long-term shifts and setting new changes in motion. In 2021, the McKinsey Global Institute took stock of how the economy is transforming—and the new opportunities now at hand.
2021 turning point: Reinvention and opportunity in the economy of the future

Enabling global commerce: A conversation with Payoneer CEO Scott Galit

While retail payments providers often become household names, most flows are between businesses. Scott Galit describes how B2B fintech Payoneer has grown by leveraging early success in cross-border payments.
Enabling global commerce: A conversation with Payoneer CEO Scott Galit

Great Expectations: Navigating challenging stakeholder expectations of brands

The pandemic has put consumer brands under enormous pressure—but there are rich rewards for those that can keep the loyalty, and manage the varied expectations, of stakeholders across the board.
Great Expectations: Navigating challenging stakeholder expectations of brands

Navigating the labor mismatch in US logistics and supply chains

Structural shifts in the labor market have left companies struggling to recruit and retain workers. But a set of concrete actions can help address this imbalance across value chains.
Navigating the labor mismatch in US logistics and supply chains

The race to create a vaccine: A conversation with Frank D’Amelio

The CFO of the pharmaceutical company talks about what it took to develop a COVID-19 vaccine
The race to create a vaccine: A conversation with Frank D’Amelio

R&D for space: Who is actually funding it?

Government still funds most space-sector R&D, but private companies have recently driven a notable uptick in overall investment.
R&D for space: Who is actually funding it?

Disruption and uncertainty: The state of grocery 2022—China

In one of the most competitive markets in the world, grocery retailers will need new strategies and capabilities to sustain growth.
Disruption and uncertainty: The state of grocery 2022—China

Are Hong Kong’s banks ready for a digital transformation?

Consumers are ready for digital banking, according to a new survey.
Are Hong Kong’s banks ready for a digital transformation?

How can healthcare unlock the power of data connectivity?

The pandemic has shown that de-identifying data for shared research is essential to address some of the biggest health issues. How can data fragmentation be balanced with value-based healthcare?
How can healthcare unlock the power of data connectivity?

The state of AI in 2021

A majority of companies now adopt AI, and leaders are using more sophisticated tools and practices.
The state of AI in 2021

Supply-chain resilience: Is there a holy grail?

Supply-chain disruptions cost the average organization 45 percent of one year’s profits over the course of a decade. How can businesses manage risk and plan for a more resilient future?
Supply-chain resilience: Is there a holy grail?

McKinsey Talks Operations

The new podcast from McKinsey’s Operations Practice explores cutting through the noise to transform strategy into lasting operations success.
McKinsey Talks Operations

Five Fifty: Passing the buck

With costs on the rise, your pricing power may be all that’s protecting your margins. Do you have what it takes to raise prices?
Five Fifty: Passing the buck

In fine jewelry and watches, sustainability shines through

Consumers shopping for high-end jewelry and watches are increasingly favoring brands that act responsibly, value diversity, and have a compelling brand presence both online and offline.
In fine jewelry and watches, sustainability shines through

Battling burnout: A conversation with resiliency expert Dr. Amit Sood

A leading voice on psychological resilience believes that humans are built to tackle crises.
Battling burnout: A conversation with resiliency expert Dr. Amit Sood

Losing from day one: Why even successful transformations fall short

Our latest transformations research confirms that success remains elusive and reliant on a holistic approach. Yet some actions are especially predictive of realizing the financial benefits at stake.
Losing from day one: Why even successful transformations fall short

Five trends reshaping the US home mortgage industry

More efficient technology and a rise in new kinds of lenders are among the trends creating opportunities for mortgage-industry investors.
Five trends reshaping the US home mortgage industry

The McKinsey Crossword: Top Reads of 2021, Part 1 | No. 53

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
The McKinsey Crossword: Top Reads of 2021, Part 1 | No. 53

Innovation through the digital disruption of customer service

Rapid digitization and changing customer demands are creating an industrial revolution in services, and it looks like the changes are here to stay.
Innovation through the digital disruption of customer service

The new faces of the Vietnamese consumer

In the next decade, Vietnam’s middle class is expected to continue to grow, spreading out geographically and becoming more diverse.
The new faces of the Vietnamese consumer

2021 global report: The state of new-business building

Business leaders predict that by 2026, half of their revenues will come from products, services, or businesses that haven’t yet been created. Here’s how new-business building can help bridge that gap through sustainable, inclusive growth.
2021 global report: The state of new-business building

Global Economics Intelligence executive summary, November 2021

Industry indicators are broadly positive alongside persisting inflation; pandemic restrictions return to Europe; nations recommit to ambitious climate goals.
Global Economics Intelligence executive summary, November 2021

Indonesia and Islamic banking: An interview with Hery Gunardi

The CEO of the newly merged Bank Syariah Indonesia (BSI) describes how digital and mobile capabilities unlock new opportunities for Islamic banking within Indonesia—and beyond.
Indonesia and Islamic banking: An interview with Hery Gunardi

Accelerating transformation in Latin American companies

When incremental gains are equivalent to standing still, executives must aim higher. The best organizations are focusing on both growth and operational efficiency—and have the results to show for it.
Accelerating transformation in Latin American companies

Managing change: What lies behind G&A spend transformation

SG&A priorities are changing as long-term value-creation work, such as improving customer experience and creating new business-information products services, takes on greater importance.
Managing change: What lies behind G&A spend transformation

Serving the Black consumer is a $300 billion opportunity

Tailor products specifically to meet Black consumer needs and wants, and not only is there economic value to be gained but also a greater chance to meet social and moral objectives.
Serving the Black consumer is a $300 billion opportunity

The CEO: Architect of the new operations agenda

To thrive in a volatile and unpredictable postpandemic economy, companies need smarter, faster, more agile operations. That requires big changes—and commitment from the very top of the organization.
The CEO: Architect of the new operations agenda

Imagining your customers’ possible futures: A Design x Foresight approach

In fast-growing and diversifying Asian consumer markets, many possible futures lie ahead, but how can businesses anticipate them and future proof their organizations? Strategic foresight and futures design are useful tools.
Imagining your customers’ possible futures: A Design x Foresight approach

Entrepreneurship and challenges involved, part 2

Entrepreneurship and challenges involved, part 2

Entrepreneurship and challenges involved, part 1

Entrepreneurship and challenges involved, part 1

Omnichannel: It’s time for the online tail to wag the retail dog

Nonfood retailers, specifically the incumbent category killers, can regain their former strength if they embrace full omnichannel integration and adopt an “online-first” mindset.
Omnichannel: It’s time for the online tail to wag the retail dog

Married to the job no more: Craving flexibility, parents are quitting to get it

Working parents are among the record number of employees leaving their jobs or thinking about doing so. To keep this crucial group, organizations must address why they’re drawn to other options.
Married to the job no more: Craving flexibility, parents are quitting to get it

Deactivate your digital-marketing autopilot

Relying on agencies and aggregators to manage your digital spend may trade competitive advantage for convenience. Companies like KFC are taking a different approach.
Deactivate your digital-marketing autopilot

The UK biotech sector: The path to global leadership

The United Kingdom is Europe’s leading biotech hub in breakthrough life-sciences start-ups. How is this hub maturing relative to its global peers, and what lies ahead on the road to sustainable scale?
The UK biotech sector: The path to global leadership

Author Talks: What happens to Americans when they lose their jobs?

A new book shines a light on race, class, and American values and how jobs serve as a bedrock of people’s lives and drive powerful social-justice movements.
Author Talks: What happens to Americans when they lose their jobs?

Organizing for change

Knowing how to effect change is just as important as knowing what to change.
Organizing for change

Income alone may be insufficient: How employers can help advance health equity in the workplace

A recent survey of large US employers found women of color and LGBTQ+ employees have the highest share of unmet basic needs. Employers may consider expanding the range of benefits offered.
Income alone may be insufficient: How employers can help advance health equity in the workplace

Investing in the next generation of transportation infrastructure

Two CEOs—one leading a global investment fund and the other heading one of the world’s largest transit agencies—discuss the once-in-a-generation opportunity to invest in the infrastructure industry.
Investing in the next generation of transportation infrastructure

Infrastructure investing to build a net-zero-carbon world

Infrastructure investors face the opportunity—and the challenge—of helping Europe meet its decarbonization goals. Their focus is to protect past investments, future-proof current ones, and find the next great project.
Infrastructure investing to build a net-zero-carbon world

Introduction: December 2021

As 2021 draws to a close, we are excited to bring together another slate of diverse voices to weigh in on the pressing, foundational questions facing infrastructure today.
Introduction: December 2021

Creating capacity to deliver: Using investment to spur transformation

The IIJA and the EU Green Deal present opportunities to reimagine the built environment for years to come. Infrastructure organizations will need to radically change how they deliver projects.
Creating capacity to deliver: Using investment to spur transformation

Perspectives on optimizing project performance in rail

Rail-industry leaders from Hong Kong and the United Kingdom offer insights on optimizing project development and delivery to meet changing environmental, social, and governance expectations.
Perspectives on optimizing project performance in rail

News from the Global Infrastructure Initiative: December 2021

Welcome to the December edition of Voices on Infrastructure, tackling how we improve project development and delivery at this critical juncture.
News from the Global Infrastructure Initiative: December 2021

Integrated evidence generation: A paradigm shift in biopharma

Biopharma companies should consider a new, integrated approach to evidence-generation strategies to better demonstrate the value of therapies to all stakeholders.
Integrated evidence generation: A paradigm shift in biopharma

What tech innovation means for the business of fashion

In the wake of the pandemic, the industry long better known for art than science is undergoing a dramatic, technology-fueled makeover.
What tech innovation means for the business of fashion

Economic conditions outlook, 2021

Executives’ sentiment on economic conditions continues to be positive, even as concerns mount—yet again—over the pandemic’s threat to growth.
Economic conditions outlook, 2021

Designing next-generation credit-decisioning models

As banks continue their digital transformations, they can follow four best practices for automated credit-decisioning models to incorporate more of the right data to meet future challenges.
Designing next-generation credit-decisioning models

Why micromobility is here to stay

A new McKinsey survey suggests that consumers are open to micromobility solutions, but uptake will vary by country.
Why micromobility is here to stay

Innovation and value: What payer-led managed-care models may look like

Healthcare payers are redefining their role in care delivery through provider ownership, technology, and provider enablement to deliver higher-value care to members.
Innovation and value: What payer-led managed-care models may look like

Pharmacy’s new era—in the home

Pharmacy is shifting into the home, where two high-value pharmacy-patient archetypes are emerging, presenting novel, near-term focus areas for stakeholders across the value chain.
Pharmacy’s new era—in the home

What CIOs need from their CEOs and boards to make IT digital ready

McKinsey research shows that CIOs need five things from their CEOs and boards to transform IT, but CIOs have an important role themselves in making that happen.
What CIOs need from their CEOs and boards to make IT digital ready

Forward Thinking on the enduring power of engineering in a digitizing world with Hayaatun Sillem

The first female CEO of the United Kingdom’s Royal Academy of Engineering reflects on the evolving role of engineering in a dematerializing world, its vital role in science and sustainability—and collaborating with a Formula One world champion.
Forward Thinking on the enduring power of engineering in a digitizing world with Hayaatun Sillem

Protecting workers through award-winning design

3M and McKinsey Design have partnered to create a welding helmet that has transformed the daily lives of welders around the world. The product has won nearly a dozen international awards, including a 2021 “Best of the Best” Red Dot Award.
Protecting workers through award-winning design

Author Talks: A forgotten chapter in the history of TV

Four women—each an independent visionary—carved their own paths in popular culture and changed the way the world watches TV today.
Author Talks: A forgotten chapter in the history of TV

Recovering from ransomware: a conversation with Veritas CEO Greg Hughes

Why executives and boards need to understand the growing cyber threat, how to best prepare for recovery, and who should be at the table.
Recovering from ransomware: a conversation with Veritas CEO Greg Hughes

The McKinsey Crossword: Bakery Consultant | No. 52

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
The McKinsey Crossword: Bakery Consultant | No. 52

Growth in a crisis: Lessons from hospitality CEO Omar El Hamamsy

By redirecting business efforts, the head of Orascom Development found a path to company growth during the COVID-19 pandemic.
Growth in a crisis: Lessons from hospitality CEO Omar El Hamamsy

Reimagining travel: Thailand tourism after the COVID-19 pandemic

International tourism is a major contributor to Thailand’s economy. It was hit hard by the COVID-19 pandemic—but the country is finding ways to support its travel industry while preparing for the international travel to recover further.
Reimagining travel: Thailand tourism after the COVID-19 pandemic

Clinical supply chains: How to boost excellence and innovation

Clinical trials have increased in number and have become more complex, decentralized, and patient-centric. While this puts pressure on clinical drug supply, it also brings new opportunities.
Clinical supply chains: How to boost excellence and innovation

Welcome to luxury fashion resale: Discerning customers beckon to brands

Intrigued customers are breathing fresh life into the luxury apparel market, with a growing appreciation for pre-owned accessories and clothing. For most, brand involvement in resale is a plus: but can their enthusiasm bring the high-profile labels on board?
Welcome to luxury fashion resale: Discerning customers beckon to brands

Unlocking the potential of deeper customer-agent-insurer relationships

When done well, building more holistic customer relationships is a win-win-win for customers, agents, and insurers.
Unlocking the potential of deeper customer-agent-insurer relationships

Global Wealth Has Exploded. Are We Using It Wisely?

The world is richer than it has ever been, but the way in which we create wealth has changed. Should we be using our wealth more productively? Jonathan Woetzel, Anu Madgavkar and Jan Mischke highlight their research findings. 
Global Wealth Has Exploded. Are We Using It Wisely?

The shifting consumer packaged goods market in a diversifying Asia

Rising incomes and shifting consumption patterns are transforming Asia’s consumer packaged goods market. These changes present opportunities for companies that are agile and able to offer a locally relevant presence.
The shifting consumer packaged goods market in a diversifying Asia

Building value-chain resilience with AI

Value chains are facing increased uncertainty. A threefold approach underpinned by artificial intelligence can help companies adapt to rapidly changing markets and operational challenges.
Building value-chain resilience with AI

Author Talks: The history of Black cinema in America

The journalist whose article served as the basis for the movie The Butler explores the past 100 years of Black movies in the United States.
Author Talks: The history of Black cinema in America

How healthcare payers can expand nutrition support for the food insecure

Taking a data-based approach to food security, tailoring nutritional offerings, and building out partner networks can help payers realize the potential of food-support programs.
How healthcare payers can expand nutrition support for the food insecure

Consumer-goods companies must transform their planning end to end

Rising complexity isn’t tenable. Now is the time to take drastic action—in the form of a tech-driven end-to-end planning transformation.
Consumer-goods companies must transform their planning end to end

Strategies for OFSE companies confronting the energy transition

The oil-field-services-and-equipment sector has steadily declined for more than a decade. Companies can consider three broad strategies to revive their fortunes and chart a pathway for the future.
Strategies for OFSE companies confronting the energy transition

US water infrastructure: Making funding count

A much-anticipated wave of funding for US water infrastructure could be unlocked in the coming months and years. Are utilities and investors ready?
US water infrastructure: Making funding count

Building from purpose: Unlocking the power of Australia’s not-for-profit sector

Building from purpose: Unlocking the power of Australia’s not-for-profit sector

Author Talks: How spiritual health fosters human resilience

Are science and spirituality really at odds?
Author Talks: How spiritual health fosters human resilience

How COVID-19 is reshaping supply chains

Companies have only partly addressed the weaknesses in global supply chains exposed by the coronavirus pandemic. In the face of new challenges, finishing the job is even more urgent.
How COVID-19 is reshaping supply chains

The McKinsey Crossword: Gobbling Down (and Across) | No. 51

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
The McKinsey Crossword: Gobbling Down (and Across) | No. 51

Improving strategic outcomes with advanced analytics

AI and machine-learning tools can enhance strategic planning.
Improving strategic outcomes with advanced analytics

What will it take to go from ‘travel shock’ to surge?

Trivago’s Axel Hefer predicts that the travel recovery will take off in 2022 as more customers become ready to book trips again.
What will it take to go from ‘travel shock’ to surge?

Net-zero power: Long-duration energy storage for a renewable grid

As the world transitions to decarbonized energy systems, emerging long-duration energy storage technologies will be critical for supporting the widescale deployment of renewable energy sources.
Net-zero power: Long-duration energy storage for a renewable grid

Bold ventures - China has the wealth to make investments to strengthen the social contract, address climate change and stimulate greater economic vitality

The world's wealth has increased vastly over the past two decades－and nowhere as much as in China. Its share of global net worth was the highest among 10 countries included in MGI’s The Rise and Rise of the Global Balance Sheet report that explores the vitality of the global economy via its balance sheet, write Jonathan Woetzel and Jan Mischke in China Daily.
Bold ventures - China has the wealth to make investments to strengthen the social contract, address climate change and stimulate greater economic vitality

Underwriting talent: Strategies for property and casualty insurers

Fast-moving market conditions are putting new and more intense demands on underwriting. Updated talent strategies can help carriers meet this challenge.
Underwriting talent: Strategies for property and casualty insurers

bp: An agility pioneer in the energy industry

bp took the bold step to organize for agility at scale in the Production & Operations organization with impressive results. Six leaders share their learnings and reflections on the transformation.
bp: An agility pioneer in the energy industry

Final approach: How airports can prepare for advanced air mobility

Advanced air mobility is becoming a reality. Airport operators need to assess the opportunity and integrate it into their planning.
Final approach: How airports can prepare for advanced air mobility

The economic impact of ageism

New research quantifies the struggles that midcareer workers—those 45 and over—worldwide face and suggests possible interventions to level the playing field.
The economic impact of ageism

The new key to automotive success: Put customer experience in the driver’s seat

Customer experience has replaced engineering prowess as carmakers’ critical battleground. Here’s how incumbent brands can effect a bold, fast transformation.
The new key to automotive success: Put customer experience in the driver’s seat

When are shipping rates going to normalize?

McKinsey’s Steve Saxon and Jaana Remes explain why shipping rates haven’t fallen and provide a scenario for what to expect in 2022.
When are shipping rates going to normalize?

Will VoloCity transform urban transportation?

Electric air taxis such as VoloCity, made by Germany’s Volocopter, are poised to revolutionize not just city travel but also the global mobility industry, says CEO Florian Reuter.
Will VoloCity transform urban transportation?

Advanced air mobility in 2030

In this video, three McKinsey experts on aerospace and mobility describe a future in which electric flying vehicles are a safe, affordable, and sustainable way to travel.
Advanced air mobility in 2030

‘Speeding up everyday travel’: Lilium prepares for takeoff

Daniel Wiegand, CEO of air-mobility company Lilium, believes that electric passenger aircraft will be commonplace by 2030.
‘Speeding up everyday travel’: Lilium prepares for takeoff

Rideshares in the sky by 2024: Joby Aviation bets big on air taxis

Joby executive Bonny Simi sees a future in which aerial ridesharing is popular, traveling between rural and urban areas is quick and easy, and the pilot workforce is much more diverse.
Rideshares in the sky by 2024: Joby Aviation bets big on air taxis

Boards and the cloud

A shift to the cloud requires boards to weigh numerous implications, from the technology infrastructure to cybersecurity.
Boards and the cloud

The third wave of biomaterials: When innovation meets demand

How corporate sustainability commitments could catalyze the next generation of bio-based chemicals and materials.
The third wave of biomaterials: When innovation meets demand

How to reduce postharvest crop losses in the agricultural supply chain

Cutting postharvest waste could translate to cost savings for grain-trading companies, as well as to potential land gains for countries at high risk of grain loss.
How to reduce postharvest crop losses in the agricultural supply chain

Reconceiving the global trade finance ecosystem

Trade finance does not work as well as it could, particularly for the millions of smaller businesses that help fuel the global economy. A new joint report sets out a vision for improving the ecosystem for all players.
Reconceiving the global trade finance ecosystem

Laying the foundation to accelerate the enterprise IoT journey

Wienke Giezeman is building and serving an IoT ecosystem by offering open-source tools and a “workbench” on which to build solutions.
Laying the foundation to accelerate the enterprise IoT journey

The Black unicorn: Changing the game for inclusivity in retail

In the age of the inclusive consumer, harnessing the power of retail can increase demand for Black-owned brands.
The Black unicorn: Changing the game for inclusivity in retail

Forward Thinking on making labor markets work smarter—for people and companies—with Beth Cobert and Byron Auguste

Two US leaders focused on developing a more skills-based labor market explore ways to broaden opportunity for workers while helping companies plug talent gaps.
Forward Thinking on making labor markets work smarter—for people and companies—with Beth Cobert and Byron Auguste

How good are you at business building? A new way to score your ability to scale new ventures

The Leap Business-Building Quotient highlights what matters in creating new ventures.
How good are you at business building? A new way to score your ability to scale new ventures

Five Fifty: From brown to green

A net-zero future will require massive decarbonization of energy-intensive industries. New technologies and coalitions could help lead the way.
Five Fifty: From brown to green

The McKinsey Crossword: Split P’s | No. 50

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
The McKinsey Crossword: Split P’s | No. 50

Using a cost-control tower to drive affordability in defense

Cost-control towers help companies in many industries stay within budget and reduce costs. It’s time for defense companies to learn about their benefits.
Using a cost-control tower to drive affordability in defense

Expectations versus reality: Commercial satellite constellations

Despite a steady, sizeable uptick in announced commercial constellations over the past few years, many constellation operators have yet to meet original ambitions.
Expectations versus reality: Commercial satellite constellations

The rise and rise of the global balance sheet: How productively are we using our wealth?

Net worth has tripled since 2000, but the increase mainly reflects valuation gains in real assets, especially real estate, rather than investment in productive assets that drive our economies.
The rise and rise of the global balance sheet: How productively are we using our wealth?

Stepping up, but risking burnout: Women leaders in the public and social sectors in 2021

Women are increasingly represented in public and social sector organizations, but burning out. To support women leaders, agencies can recognize and reward leaders who invest in employee well-being, diversity, equity, and inclusion.
Stepping up, but risking burnout: Women leaders in the public and social sectors in 2021

COP26 made net zero a core principle for business. Here’s how leaders can act

Momentum has shifted: net-zero commitments are the norm. But demand for solutions and systems to meet them outstrips the supply. To respond, businesses should focus on five fundamentals.
COP26 made net zero a core principle for business. Here’s how leaders can act

The US Infrastructure Investment and Jobs Act: Breaking it down

What’s in it? What does it aim to do?
The US Infrastructure Investment and Jobs Act: Breaking it down

How online marketplaces are making secondhand fashion a first choice

Online resale marketplaces are turning secondhand fashion into a mainstream market. Maximilian Bittner, CEO of Vestiaire Collective, thinks growing interest in sustainability will further fuel the category.
How online marketplaces are making secondhand fashion a first choice

Retail supply-chain strategies for the holidays and beyond

Retail supply-chain strategies for the holidays and beyond

Revamping fashion sourcing: Speed and flexibility to the fore

Supply-chain disruptions have made fast, flexible sourcing a top priority for fashion companies. Our survey of global sourcing executives reveals ambitious targets—and much work still to do.
Revamping fashion sourcing: Speed and flexibility to the fore

The value of getting personalization right—or wrong—is multiplying

Next in Personalization 2021 Report reveals that companies who excel at demonstrating customer intimacy generate faster rates of revenue growth than their peers. And the closer organizations get to the consumer, the bigger the gains.
The value of getting personalization right—or wrong—is multiplying

Author Talks: Giulio Boccaletti on the relationship between society and water

Do you want to understand human civilization? Look to the most elemental substance on earth: water.
Author Talks: Giulio Boccaletti on the relationship between society and water

The corporation in the 21st century

Shifts in how businesses create value and how it flows to households highlight the changing role of the corporation.
The corporation in the 21st century

The future of interior in automotive

In the new automotive world, car interiors will take center stage as buyers focus on the cabin experience.
The future of interior in automotive

Giving Gen Z customers what they want: A conversation with by.U

Two top executives at Telkomsel, Southeast Asia’s largest wireless provider, explain how the company supported a new venture and freed it to succeed on its own terms.
Giving Gen Z customers what they want: A conversation with by.U

Record-breaking global M&A activity continues in first half

Key sectors, geographies, and large deals animate the market.
Record-breaking global M&A activity continues in first half

Managing the risks and returns of intelligent automation

As companies accelerate the adoption of automation and artificial intelligence, they need a better way to maximize the benefits of these new technologies while minimizing the risks.
Managing the risks and returns of intelligent automation

Ten steps retailers can take to shock-proof their supply chains

In a seemingly ‘no win’ environment, retailers can take a two-speed approach to address the current shocks and build a more resilient foundation for the future.
Ten steps retailers can take to shock-proof their supply chains

European insurance and the future of senior protection and well-being

As Europe’s population ages and older adults’ needs broaden, insurers have a valuable opportunity to forge a path and build ecosystems to better serve the senior population.
European insurance and the future of senior protection and well-being

Unlocking digital healthcare in lower- and middle-income countries

COVID-19 led many healthcare systems in lower- and middle-income countries to adapt digital-healthcare platforms.
Unlocking digital healthcare in lower- and middle-income countries

Black farmers in the US: The opportunity for addressing racial disparities in farming

Achieving peer-level economic performance could generate billions in value for the agriculture industry.
Black farmers in the US: The opportunity for addressing racial disparities in farming

Being transgender at work

Although corporate America has stepped up its public support of LGBTQ+ rights, it still has a long road ahead to foster a truly inclusive environment for transgender employees.
Being transgender at work

IoT value set to accelerate through 2030: Where and how to capture it

New research shows that the Internet of Things offers significant economic value potential, particularly in standardized production settings, but companies must achieve scale to capture it.
IoT value set to accelerate through 2030: Where and how to capture it

Author Talks: Can OKRs solve our planet’s climate crisis?

Fueled by a powerful tool called Objectives and Key Results—OKRs—John Doerr’s new book offers an actionable global plan to cut greenhouse-gas emissions, before it’s too late.
Author Talks: Can OKRs solve our planet’s climate crisis?

The McKinsey Crossword: Climate Change | No. 49

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
The McKinsey Crossword: Climate Change | No. 49

Toward an equitable economic recovery in Minneapolis–St. Paul

By closing long-standing racial equity gaps and preparing people of color for the future of work, the region can put itself on track to recover both equitably and more quickly.
Toward an equitable economic recovery in Minneapolis–St. Paul

Preparing for a successful Homeowner Assistance Fund program

Many homeowners have fallen behind on payments throughout the COVID-19 crisis. A few critical considerations can allow states to best help homeowners through Homeowner Assistance Fund programs.
Preparing for a successful Homeowner Assistance Fund program

Seven technologies shaping the future of fintech

In the next 10 years, seven key technologies will drive business model reinventions while shaping the competitive landscape of the financial industry.
Seven technologies shaping the future of fintech

Five consumer trends shaping the next decade of growth in China

Five consumer trends shaping the next decade of growth in China

Managing growth and value creation in SaaS: An interview with a software leader

Sue Barsamian, a veteran executive who now sits on several software company boards, discusses growth, product–market fit, new tools for better metrics, and diversity in the C-suite and boardroom.
Managing growth and value creation in SaaS: An interview with a software leader

Author Talks: There is no vaccine for climate change

What’s the most important thing we can do to address climate change? Talk about it.
Author Talks: There is no vaccine for climate change

A sustainable, inclusive, and growing future for the United States

While the challenges the United States faces are significant, it can build on core strengths to grow, broaden, and sustain prosperity.
A sustainable, inclusive, and growing future for the United States

Global Economics Intelligence executive summary, October 2021

With rising vaccination rates, surveyed economies are reopening more fully; industry and trade are expanding despite the pandemic’s knock-on effects.
Global Economics Intelligence executive summary, October 2021

Protecting people from a changing climate: The case for resilience

Our new study lays bare the potential impact of climate risks for people across the globe—and underscores the need to protect the most vulnerable and build resilience.
Protecting people from a changing climate: The case for resilience

McKinsey for Kids: K-pop, culture, containers, and why Asia’s where the action is

Ever thought about who makes many of the viral videos you watch or the T-shirt you’re wearing, and how it really got to you? In a new McKinsey for Kids, let’s head to Asia and think about really fun things like big container ships and supply chains.
McKinsey for Kids: K-pop, culture, containers, and why Asia’s where the action is

Unlocking the value of 5G in the B2C marketplace

Telcos are confident they can monetize 5G core in the B2B arena, but the value proposition for consumers is less clear. A slew of promising innovations could change that.
Unlocking the value of 5G in the B2C marketplace

Author Talks: Azeem Azhar on closing the exponential gap

Technology is evolving fast. Can society keep up?
Author Talks: Azeem Azhar on closing the exponential gap

Unlocking cash from your balance sheet

Opportunities to free up cash may be hiding in plain sight. Here are six strategies for releasing cash from your balance sheet.
Unlocking cash from your balance sheet

From the great attrition to the great adaptation

To keep top talent in the fold, managers must actively change their leadership styles—focusing less on controls and more on culture and connections.
From the great attrition to the great adaptation

How prioritizing health can be a prescription for Romania’s prosperity

Better use of known interventions could help reduce Romania’s overall disease burden over the next two decades.
How prioritizing health can be a prescription for Romania’s prosperity

CEO dialogue: Perspectives on productivity and sustainability

Leading manufacturers are setting tomorrow’s standards for tech-enabled efficiency, growth, and environmental responsibility.
CEO dialogue: Perspectives on productivity and sustainability

Central Europe’s great gender opportunity

Growth has slowed in Central and Eastern Europe, where women account for 60 percent of all college graduates and only 45 percent of the labor force. A new McKinsey report shows that closing the gap could reignite economies across the region.
Central Europe’s great gender opportunity

The McKinsey Crossword: Ballot Boxes | No. 48

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
The McKinsey Crossword: Ballot Boxes | No. 48

US holiday shopping 2021: Strong demand meets big challenges

As holiday shopping ramps up—and supply-chain issues persist—forward-looking retailers are already doing things differently. Maintaining customer loyalty will be key.
US holiday shopping 2021: Strong demand meets big challenges

Charting a winning course for CPG value creation

In the next normal, consumer-goods companies can achieve profitable growth and outsize returns by renewing their focus on core execution capabilities.
Charting a winning course for CPG value creation

Preparing for 2022: Considerations for managed Medicaid programs

Medicaid continues to evolve rapidly, driven by the COVID-19 pandemic and program and policy shifts.
Preparing for 2022: Considerations for managed Medicaid programs

The CIO agenda for the next 12 months: Six make-or-break priorities

With the post-pandemic economy taking shape, CIOs can evolve IT’s mission to shape the business.
The CIO agenda for the next 12 months: Six make-or-break priorities

Safe, smart, and green: Boosting European passenger rail’s modal share

Despite pandemic-related decline in demand, European passenger rail has potential for sustainable, long-term growth–companies and governments can take action to make investments that will help improve modal share.
Safe, smart, and green: Boosting European passenger rail’s modal share

Aligning portfolios with climate goals: A new approach for financial institutions

Portfolio-alignment tools will help financial institutions chart more scientifically robust, realistic, and profitable climate strategies.
Aligning portfolios with climate goals: A new approach for financial institutions

Author Talks: Paul Polman on business as a force for good

Climate change and inequality are threatening our very existence. For a better future, business must step up.
Author Talks: Paul Polman on business as a force for good

Capturing the wind: Renewable-energy opportunities in Vietnam

Vietnam’s commitment to increasing its energy capacity using renewable sources and favorable macroeconomic conditions may create valuable opportunities for wind investors and developers.
Capturing the wind: Renewable-energy opportunities in Vietnam

The dawn of China biopharma innovation

Chinese biopharma is making a mark on the global stage as the rapidly evolving regulatory landscape and maturing innovation ecosystem spur significant value creation.
The dawn of China biopharma innovation

Asia’s consumers on the move: The future of mobility

Economic growth and shifting consumer values are transforming the opportunities in Asia for players in the automotive industry. Three recommended actions are keys to success in this new environment.
Asia’s consumers on the move: The future of mobility

The future of EV charging infrastructure: Executive perspectives

Frank Mühlon and Giovanni Palazzo offer their insights into today’s and tomorrow’s priorities for scaling EV charging infrastructure to meet demand.
The future of EV charging infrastructure: Executive perspectives

Introduction: October 2021

The promise of electric vehicles (EVs) at scale seems increasingly tangible.
Introduction: October 2021

Unlocking growth in battery cell manufacturing for electric vehicles

Demand for electric vehicles is soon expected to outpace the ramp-up of battery cell production. Accelerating the build-out of battery cell gigafactories can help the industry stay on course.
Unlocking growth in battery cell manufacturing for electric vehicles

Shaping the future of fast-charging EV infrastructure

To help electric vehicles reach ubiquity, governments and EV charging companies must ensure the availability of fast-charging infrastructure doesn’t become a bottleneck for growth.
Shaping the future of fast-charging EV infrastructure

Scaling battery capacity in Europe: A conversation with Evan Horetsky

The Tesla gigafactory designer offers insights into what can be done to improve electric-vehicle battery manufacturing in Europe—a move that could drive the region into a cleaner future.
Scaling battery capacity in Europe: A conversation with Evan Horetsky

News from the Global Infrastructure Initiative: October 2021

Welcome to the October edition of Voices on Infrastructure, where we explore what it will take to scale electric-vehicle (EV) infrastructure to meet net-zero targets.
News from the Global Infrastructure Initiative: October 2021

Green Africa: A growth and resilience agenda for the continent

How the global climate agenda creates opportunities for Africa to build resilience, catalyze sustainable growth, and contribute to the net-zero transition.
Green Africa: A growth and resilience agenda for the continent

‘Everyone snacks’: How Mars Wrigley is pursuing growth in emerging markets

Blas Maquivar, president of global emerging markets at Mars Wrigley, discusses consumers’ evolving snacking behaviors, the company’s digital and purpose-driven ambitions, and his new travel schedule amid the pandemic.
‘Everyone snacks’: How Mars Wrigley is pursuing growth in emerging markets

Breaking the code: Unlocking digital and analytics at scale for consumer goods

The why, what, and how of consumer digital and analytics transformations
Breaking the code: Unlocking digital and analytics at scale for consumer goods

The case for cloud in life sciences

As cloud technology matures, life-sciences companies are generating new paths to business value beyond the cost efficiencies that cloud migrations typically target.
The case for cloud in life sciences

Putting carbon markets to work on the path to net zero

As the drive to curb global warming gathers pace, carbon markets have become increasingly fundamental to achieving net-zero greenhouse-gas emissions. Institutional investors can play a critical role.
Putting carbon markets to work on the path to net zero

Open-source e-commerce: The next wave of value for the enterprise

Moving to open-source e-commerce has significant benefits, but companies must be willing to embrace a broader digital culture.
Open-source e-commerce: The next wave of value for the enterprise

Pandemic to endemic: How the world can learn to live with COVID-19

With prospects of herd immunity fading, endemic COVID-19 is upon us, and new “whole of society” approaches are needed.
Pandemic to endemic: How the world can learn to live with COVID-19

From insurtech to incumbent: How Aviva Singlife came to life

Many start-ups aim for disruption, but what does it take to break through in the insurtech industry? The founder of Singlife shares his journey and insights.
From insurtech to incumbent: How Aviva Singlife came to life

Innovating to net zero: An executive’s guide to climate technology

Advanced technologies are critical to stopping climate change—and the drive to develop and scale them is accelerating. Here are five themes that could attract $2 trillion of annual investment by 2025.
Innovating to net zero: An executive’s guide to climate technology

Twelve insights for an inclusive economic recovery for New York City

A robust recovery for the United States’ largest city is a recovery for all New Yorkers, especially its most vulnerable.
Twelve insights for an inclusive economic recovery for New York City

Solving the net-zero equation: Nine requirements for a more orderly transition

Net-zero commitments are rising, but the net-zero equation is not yet solved. This can only change if nine interdependent requirements are met with singular resolve, unity, and ingenuity.
Solving the net-zero equation: Nine requirements for a more orderly transition

Customer lifetime value: The customer compass

Through targeted investments, companies can identify their most valuable customers in three steps and secure their loyalty long term.
Customer lifetime value: The customer compass

Why do we serve high-emissions companies? Because that is where the emissions are.

With the COP26 climate change conference on the horizon, should McKinsey be working with companies whose operations add considerable amounts of greenhouse gases to the atmosphere? That’s a fair question. And to give away the punchline upfront—our answer is yes.
Why do we serve high-emissions companies? Because that is where the emissions are.

Resilience: The whole-company fitness challenge

To build resilience in volatile markets, most companies will need to change across the full span of their operations.
Resilience: The whole-company fitness challenge

Digitally native brands: Born digital, but ready to take on the world

By applying the right criteria, investors can identify digitally native brands with the potential to outperform.
Digitally native brands: Born digital, but ready to take on the world

Beyond COVID-19: The new consumer behavior is sticking in the tissue industry

The changes that emerged during the lockdown are persisting. Postpandemic trends have five strategic ramifications.
Beyond COVID-19: The new consumer behavior is sticking in the tissue industry

Entrepreneurship zeitgeist 2030

Making start-ups Germany’s next economic powerhouse .
Entrepreneurship zeitgeist 2030

Taking the friction out of financial services: A conversation with Plaid COO Eric Sager

For Plaid’s operating chief, the future of payments will be built on increasing transparency for both customers and the banks and fintechs seeking to serve them.
Taking the friction out of financial services: A conversation with Plaid COO Eric Sager

Cloud 2030: Capturing Poland’s potential for accelerated digital growth

Widespread adoption of cloud technology across Polish companies and public institutions could generate value equivalent to 4 percent of Poland’s annual GDP by 2030.
Cloud 2030: Capturing Poland’s potential for accelerated digital growth

The McKinsey Crossword: Getting Ghosted | No. 47

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
The McKinsey Crossword: Getting Ghosted | No. 47

Our future lives and livelihoods: Sustainable and inclusive and growing

Growth for all, growth for good. Here, we offer a proposal for business, government, and society leaders.
Our future lives and livelihoods: Sustainable and inclusive and growing

Digital transformation comes to food banks

The Greater Boston Food Bank’s $5 million reinvention as a digital-first enterprise has one overriding goal—to put more of its resources toward ending hunger.
Digital transformation comes to food banks

Driving motors into a digital, sustainable future

Electric motors power much of the global economy, and they also waste a quarter of global electricity consumption. Ryan Morris thinks his company can solve this environmental challenge.
Driving motors into a digital, sustainable future

Five actions to build next-generation know-your-customer capabilities

KYC programs are key in banks’ customer gain and retention, but their results aren’t optimal, despite technology and operations spend. Improving five KYC areas can generate substantial business value.
Five actions to build next-generation know-your-customer capabilities

Winning the race with inflation: The pricing opportunity for industrial companies

As inflation rises, industrial companies must take a new look at pricing.
Winning the race with inflation: The pricing opportunity for industrial companies

Managing water and climate risk with renewable energy

New analysis shows how companies can target renewable-energy purchases and investments to reduce water risk and carbon emissions in tandem.
Managing water and climate risk with renewable energy

Defense affordability: It’s time for a new approach

As annual growth in defense spending slows, defense companies need new strategies for reducing the cost of their products and services.
Defense affordability: It’s time for a new approach

Opportunities for UK businesses in the net-zero transition

Supplying the goods and services to enable the global net-zero transition could be worth £1 trillion to UK businesses by 2030.
Opportunities for UK businesses in the net-zero transition

Closing the gender and race gaps in North American financial services

An updated view into gender and racial diversity in financial services—as well as women’s day-to-day work experiences—reveals some progress. But challenges in building an equitable and inclusive workplace persist.
Closing the gender and race gaps in North American financial services

Reviving the art of apprenticeship to unlock continuous skill development

Postpandemic skill gaps need filling, and formal learning alone won’t do the trick. Scaling the lost art of one-on-one learning can make the difference.
Reviving the art of apprenticeship to unlock continuous skill development

Agile talent: How to revamp your people model to enable value through agility

If your industry is changing quickly, your company has to change just as quickly—or faster—to stay ahead.
Agile talent: How to revamp your people model to enable value through agility

Reports of corporates’ demise have been greatly exaggerated

An analysis of 20 years of data on publicly traded companies and IPOs demonstrates that the drop-off in the number of listings is less steep than pundits would have you believe.
Reports of corporates’ demise have been greatly exaggerated

It’s time for philanthropy to step up the fight against climate change

Climate change’s negative effects are coming to bear on high-priority philanthropic issues. More and better funding can protect vulnerable stakeholders and speed the net-zero transition.
It’s time for philanthropy to step up the fight against climate change

Forward Thinking on pandemic preparedness, climate risk, and Europe’s recovery with Guntram Wolff

The director of one of Europe’s most influential think tanks reflects on how to better prepare for the next pandemic, and turns his attention to the challenges of postpandemic economic recovery in an era of rising climate risk.
Forward Thinking on pandemic preparedness, climate risk, and Europe’s recovery with Guntram Wolff

Australia and New Zealand: Building ‘agile’ capability

Why this is the perfect time for organisations to embrace and execute agile.
Australia and New Zealand: Building ‘agile’ capability

The sky is the limit: Perspectives on the emerging European commercial aircraft value chain recovery and beyond

Demand for European commercial aircraft is poised to recover. How should the industry respond?
The sky is the limit: Perspectives on the emerging European commercial aircraft value chain recovery and beyond

Administrative simplification: How to save a quarter-trillion dollars in US healthcare

About thirty known interventions could deliver up to $265 billion in annual savings for US healthcare.
Administrative simplification: How to save a quarter-trillion dollars in US healthcare

From good to great in digital: The opportunity for Belgian companies

To build on their slim digital lead, Belgian companies need to improve in a few specific areas.
From good to great in digital: The opportunity for Belgian companies

Which metrics really drive total returns to shareholders?

McKinsey analysis of more than 2,200 large global companies reveals the importance of monitoring both economic-profit growth and revenue growth.
Which metrics really drive total returns to shareholders?

Maximizing agile productivity to meet shareholder commitments

Large organizations’ commitments to financial results are at odds with traditional agile methodologies. Adapting them to meet enterprise-wide goals is key.
Maximizing agile productivity to meet shareholder commitments

The McKinsey Crossword: “Message Received” | No. 46

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
The McKinsey Crossword: “Message Received” | No. 46

Outward bound: Why Australian companies should look offshore for growth

As Australian companies shift their focus back to growth, they should assess how the global pandemic has created new opportunities for international expansion.
Outward bound: Why Australian companies should look offshore for growth

Net-zero Germany: Chances and challenges on the path to climate neutrality by 2045

Climate neutrality in Germany is possible as early as 2045, but decisive action must be taken now to achieve this target.
Net-zero Germany: Chances and challenges on the path to climate neutrality by 2045

Five trends reshaping European power markets

Utilities, traders, and large power consumers face significant challenges addressing the next normal.
Five trends reshaping European power markets

The Asian Century, two years on: A look back

When Asia’s economy officially become larger than any other region in the world, it signaled a new era of Asian leadership.
The Asian Century, two years on: A look back

The Asian Century, two years on: What’s changed and what’s next

After two years that transformed nearly every aspect of our world, McKinsey leaders from across the region discuss the biggest forces that have taken shape since the Asian Century began.
The Asian Century, two years on: What’s changed and what’s next

Five windows of opportunity for postpandemic Asia

Although the COVID-19 pandemic has caused hardship, Asia has remained relatively resilient, and opportunities for growth are opening up.
Five windows of opportunity for postpandemic Asia

Technology-driven growth in China: An interview with Jiang Xing

The CEO of ZhongAn Insurance says the industry can generate momentum for growth by taking advantage of trends, preparing for future developments, and increasing investments in digital transformation.
Technology-driven growth in China: An interview with Jiang Xing

Industrial-resource productivity and the road to sustainability

As industrial companies—especially in process industries—strive for a zero-carbon future, a time-tested approach shows renewed value in helping reduce carbon by up to one-third in three to five years.
Industrial-resource productivity and the road to sustainability

Setting a new bar for online higher education

Colleges and universities that learn from online education pioneers could improve operations and students’ experiences—and ensure their long-term viability.
Setting a new bar for online higher education

The future of federal work

How can the federal government think about remote work and the workplace environment—and communicate changes to its workforce?
The future of federal work

In search of speed: A new way for retailers to organize

As global organizations seek to recast themselves for speed, the retail sector has been under significant pressure. Enterprise agility is emerging as a solution.
In search of speed: A new way for retailers to organize

How a tech company went from moving data to using data: An interview with Ericsson’s Sonia Boije

Ericsson’s head of data enablement explains how the company is enabling its people to make full and effective use of data.
How a tech company went from moving data to using data: An interview with Ericsson’s Sonia Boije

Value creation: How can the semiconductor industry keep outperforming?

The industry has made vast profitability gains in recent years. Can it seize the moment to accelerate value creation even further?
Value creation: How can the semiconductor industry keep outperforming?

Emerging stronger from the crisis: What’s next for regional providers?

Regional healthcare providers should address some familiar topics—with speed and all at once—to thrive in the next normal.
Emerging stronger from the crisis: What’s next for regional providers?

Preparing global business services for the next normal

Shared-services and GBS organizations face twin needs: to accelerate digital capabilities and learn to work within a constantly evolving environment.
Preparing global business services for the next normal

Author Talks: Dorothy A. Brown on the whiteness of wealth

In her new book, the Emory University law professor explains why US tax policy disadvantages Black Americans—and how to make the system more equitable.
Author Talks: Dorothy A. Brown on the whiteness of wealth

Net zero by 2035: A pathway to rapidly decarbonize the US power system

Ten strategic moves can help the power sector play a pivotal role in reducing carbon emissions.
Net zero by 2035: A pathway to rapidly decarbonize the US power system

Jumpstarting value creation with data and analytics in fashion and luxury

In a time of uncertainty, fashion and luxury companies are struggling to monetize their data. Leading firms are moving swiftly, gaining market share, and creating lasting value.
Jumpstarting value creation with data and analytics in fashion and luxury

Insurance: Transforming risk and compliance

As economies emerge from the pandemic and plan for the next decade of growth, insurance companies need to rethink the strategic function of risk.
Insurance: Transforming risk and compliance

The Committed Innovator: A conversation with Loonshots author Safi Bahcall

The entrepreneur and innovation adviser explains how to make bold innovations flourish.
The Committed Innovator: A conversation with Loonshots author Safi Bahcall

How one approach to M&A is more likely to create value than all others

Two decades of research show that, while large deals still have their place, programmatic M&A strategies continue to create gains in excess total returns to shareholders, at lower levels of risk.
How one approach to M&A is more likely to create value than all others

Scaling AI like a tech native: The CEO’s role

Embedding AI across an enterprise to tap its full business value requires shifting from bespoke builds to an industrialized AI factory. MLOps can help, but the CEO must facilitate it.
Scaling AI like a tech native: The CEO’s role

Next in loyalty: Eight levers to turn customers into fans

How do top-performing companies maximize the impact of their loyalty programs in the next normal? By focusing on customer behavior, segment by segment.
Next in loyalty: Eight levers to turn customers into fans

Digital health ecosystems: Voices of key healthcare leaders

COVID-19 has made it more pressing than ever to integrate online and offline offerings and to establish integrated health ecosystems. We asked key healthcare leaders about their views to make this change happen.
Digital health ecosystems: Voices of key healthcare leaders

Five technology building blocks to power customer-centric, data-driven growth

Personalization at scale can optimize every customer experience when executed well. What are the key success factors leading organizations focus on to deliver customer-centric growth?
Five technology building blocks to power customer-centric, data-driven growth

Exploring cultivated meat

Only recently it was a futuristic dream—but today, cultivated meat is a product consumers are just beginning to taste. The next step is scaling a global industry.
Exploring cultivated meat

Cloud-migration opportunity: Business value grows, but missteps abound

Companies aim to embrace the cloud more fully, but many are already failing to reap the sizable rewards. Outperformers have shown what it takes to overcome the costly hurdles.
Cloud-migration opportunity: Business value grows, but missteps abound

The McKinsey Crossword: Rapid Return | No. 45

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
The McKinsey Crossword: Rapid Return | No. 45

An on-demand revolution in customer-experience operations?

Whether relying mainly on in-house or external talent, gig-style staffing models—when managed carefully—could give customer care the horsepower and flexibility it needs for today’s increasingly volatile markets.
An on-demand revolution in customer-experience operations?

Five Fifty: The invisible edge

Fast-growing companies spend 2.6 times more than slower ones on intangible assets like brand, skills, and knowledge. Are you investing enough in the assets you can’t see?
Five Fifty: The invisible edge

Future of Asia: The future of financial services

Changes in Asia's consumer markets offer new and diverse opportunities for growth.
Future of Asia: The future of financial services

Driving Asia's $10 trillion consumption growth opportunity

Asian consumers are changing the way they shop and spend, and these shifts are creating a $10 trillion growth opportunity over the next decade. Tiago Devesa, engagement manager in McKinsey's Sydney office, explains what these new consumption patterns are, and what this means for businesses.
Driving Asia's $10 trillion consumption growth opportunity