Charting retail banking revenues by generation

The global banking industry is facing a long winter, and in the coming months and perhaps years, the COVID-19 pandemic's impact will present banks with many challenges.
Charting retail banking revenues by generation

How COVID-19 has accelerated changes in the B2B sales landscape in Brazil

New analysis makes it clear: The digital revolution is a huge leap forward for B2B sales in Brazil.
How COVID-19 has accelerated changes in the B2B sales landscape in Brazil

How quantum computing could change financial services

Fully scaled quantum technology is still a way off, but some banks are already thinking ahead to the potential value.
How quantum computing could change financial services

COVID-19 vaccines meet 100 million uncertain Americans

More than 100 million Americans are uncertain about vaccination. Public- and private-sector leaders can take action to support adoption, including incremental investment in the range of $10 billion.
COVID-19 vaccines meet 100 million uncertain Americans

The coronavirus effect on global economic sentiment

Executives’ views on the economy continue to brighten as they look ahead to 2021.
The coronavirus effect on global economic sentiment

Economic Conditions Snapshot, December 2020: McKinsey Global Survey results

Executives’ views on the economy continue to brighten as they look ahead to 2021.
Economic Conditions Snapshot, December 2020: McKinsey Global Survey results

Nine scenarios for the COVID-19 economy

Learn more about potential economic outcomes of the COVID-19 crisis and how global executives rate the likelihood of each one.
Nine scenarios for the COVID-19 economy

The resilience imperative for medtech supply chains

The COVID-19 pandemic highlighted issues with supply chains around the world. As medtech companies prepare for the next normal, they have a mandate to rebuild their supply chains with resilience as a new priority.
The resilience imperative for medtech supply chains

Reimagining leadership in Asia’s next normal

Singapore Prime Minister Lee Hsien Loong spoke with Oliver Tonby, Chairman of McKinsey Asia, about the changing role of leaders.
Reimagining leadership in Asia’s next normal

North American wealth management: Money in motion, but not always to the bottom line

We learned from the last crisis that companies were not rewarded for standing still and waiting. Wealth managers will need to be fast, bold, and agile to succeed.
North American wealth management: Money in motion, but not always to the bottom line

How US customers’ attitudes to fintech are shifting during the pandemic

Recent surveys of US consumers reveal some shifting attitudes towards banks and fintechs after more than six months of the COVID-19 crisis.
How US customers’ attitudes to fintech are shifting during the pandemic

Emerging stronger, fitter, faster: The rise of the Asian corporation

Leading CEOs in Asia explain how COVID-19 has accelerated five business trends in the region and why they’re confident that unprecedented opportunities lie ahead.
Emerging stronger, fitter, faster: The rise of the Asian corporation

A unique time for chief risk officers in insurance

Amid rising economic uncertainty, leading insurers are looking to their CROs to do even more than manage risks.
A unique time for chief risk officers in insurance

Twenty images that offer a lens on 2020

McKinsey designers highlight the photos and illustrations that helped us tell the visual story of a remarkable year.
Twenty images that offer a lens on 2020

How the voluntary carbon market can help address climate change

The voluntary carbon market is gaining momentum and plays an increasingly important role in limiting global warming. Here’s how.
How the voluntary carbon market can help address climate change

A tale of 2020 in 20 McKinsey charts

See the story of this unique year through data visualizations from our Charting the Path to the Next Normal series.
A tale of 2020 in 20 McKinsey charts

Digital performance management: From the front line to the bottom line

Industry 4.0 technologies let manufacturers integrate top-down performance management and bottom-up problem solving into business-as-usual routines—without replacing their current systems. The result? A virtuous cycle of improvement. 
Digital performance management: From the front line to the bottom line

Author Talks: Poet Maggie Smith on loss, creativity, and change

In her latest book, Maggie Smith writes about new beginnings as opportunities for transformation.
Author Talks: Poet Maggie Smith on loss, creativity, and change

Challenges and opportunities facing food banks under COVID-19

Greater Chicago Food Depository CEO Kate Maehr looks back on 2020, the challenge of rising food insecurity, and ways the private sector can get involved.
Challenges and opportunities facing food banks under COVID-19

Africa’s insurance market is set for takeoff

Five strategic considerations to help guide insurance companies on their journey to success in Africa.
Africa’s insurance market is set for takeoff

One start-up’s successful organizational approach to speed and flexibility

Once agile practices are truly embedded in a company’s DNA, even a pandemic can’t dent its ability to respond quickly to evolving customer needs—and the competition.
One start-up’s successful organizational approach to speed and flexibility

Sustainability in packaging: Inside the minds of global consumers

In the wake of the COVID-19 pandemic, some global themes regarding consumer sentiment are evident. But perceptions and priorities regarding packaging differ by country and require a granular response.
Sustainability in packaging: Inside the minds of global consumers

Twelve highlights from our 2020 research

These 12 charts distill some of the best research from the McKinsey Global Institute over the course of a year of shocks.
Twelve highlights from our 2020 research

Ten ways to boost Indonesia’s energy sector in a postpandemic world

The success of Indonesia’s energy sector will depend on how the sector reimagines itself—and how public and private leaders address fundamental long-term challenges.
Ten ways to boost Indonesia’s energy sector in a postpandemic world

Collaboration in crisis: Reflecting on Australia’s COVID-19 response

Australia’s response to the COVID-19 pandemic to date offers valuable, actionable insights for decision makers worldwide.
Collaboration in crisis: Reflecting on Australia’s COVID-19 response

A new model for the consumer-goods industry

Twelve trends, accelerated by the COVID-19 crisis, are disrupting the consumer-goods industry’s traditional success model.
A new model for the consumer-goods industry

Rebuilding clinician mental health and well-being after COVID-19

The pandemic has exacerbated existing issues around the mental health of healthcare workers. Providers can learn from other industries to develop an integrated framework promoting overall well-being.
Rebuilding clinician mental health and well-being after COVID-19

From no mobility to future mobility: Where COVID-19 has accelerated change

The COVID-19 pandemic has disrupted mobility, and its effects will linger well into next year. How will changing consumer preferences, technologies, and regulations shape the market in 2021?
From no mobility to future mobility: Where COVID-19 has accelerated change

The disaster you could have stopped: Preparing for extraordinary risks

Ignoring high-consequence, low-likelihood risks can be damaging to an organization, but preparing for everything is impossibly costly. Here is how leaders can make the right investments.
The disaster you could have stopped: Preparing for extraordinary risks

Responding to climate risk: Actions for US state and local leaders

Climate risk costs the United States billions each year. By acting now, state and local leaders can lessen the impact, invigorate economies, and steer the country to a prosperous low-carbon future.
Responding to climate risk: Actions for US state and local leaders

Growth and prosperity: A conversation with economist Dambisa Moyo

From stronger public- and private-sector collaborations to broader corporate-board intentions, the time for stakeholder capitalism may be upon us.
Growth and prosperity: A conversation with economist Dambisa Moyo

Ready for launch: Reshaping pharma’s strategy in the next normal

As pharmaceutical companies reshape their commercial models to prepare for the uncertainties ahead, personalization and digital enablement will be crucial to launch success in the new environment.
Ready for launch: Reshaping pharma’s strategy in the next normal

This way out: How leading companies chart a full-potential COVID-Exit

Half measures and incrementalism won’t work when your company emerges from a crisis. Here’s how leading organizations are thinking about holistic transformation to go all in.
This way out: How leading companies chart a full-potential COVID-Exit

The committed innovator: An interview with Anjali Sud, CEO of Vimeo

When a marketing executive discovered an unexpected market opportunity, she disrupted the company’s original business—and became CEO in the process.
The committed innovator: An interview with Anjali Sud, CEO of Vimeo

Ensuring high service levels to meet high consumer-demand volatility

The pandemic continues to shift consumer demand as CPG companies scramble to adjust. Six best practices can enhance the supply chain now while positioning companies for long-term success.
Ensuring high service levels to meet high consumer-demand volatility

North American asset management: A year of shocks but few surprises

The events of 2020 shook the industry, but a rebound followed. Forward-looking firms will now take stock of what has changed and what has not in a new operating environment.
North American asset management: A year of shocks but few surprises

2020 season recap: Building and scaling new businesses

Listen to learnings on business building from The Venture’s 2020 episodes.
2020 season recap: Building and scaling new businesses

Nigeria’s banking sector: Thriving in the face of crisis

Bold ideas to help the industry build resilience and drive long-term sustainability.
Nigeria’s banking sector: Thriving in the face of crisis

Is luxury resale the future of fashion?

Consumers will increasingly shun cheap clothes and favor preowned designer goods instead, predicts Max Bittner, the CEO of resale platform Vestiaire Collective.
Is luxury resale the future of fashion?

For H&M, the future of fashion is both ‘circular’ and digital

Companies that “embrace circularity and digitization at the same time” will dominate the fashion industry, says Vanessa Rothschild, H&M Group’s global sustainability steering and development manager.
For H&M, the future of fashion is both ‘circular’ and digital

The future of sustainable fashion

Consumers will increasingly expect—and demand—an emphasis on sustainability from fashion brands. Circular business models won’t be optional.
The future of sustainable fashion

The growth chessboard: How leaders fuel profitable growth in insurance

We examined the performance of 46 insurers around the globe to identify the behaviors that the outperformers share.
The growth chessboard: How leaders fuel profitable growth in insurance

‘Keep it simple’: Aditya Puri on HDFC Bank’s path to market leadership

The recently retired founder–CEO of India’s highest-valued financial institution reflects on how customer-focused innovation and disciplined risk management led to strong performance.
‘Keep it simple’: Aditya Puri on HDFC Bank’s path to market leadership

COVID-19 and in vitro diagnostics: New market forces at play

The high demand for in vitro diagnostics could seed structural shifts that will have long-term implications for diagnostic-test manufacturers.
COVID-19 and in vitro diagnostics: New market forces at play

Author Talks: McKinsey Global Institute’s Peter Gumbel on searching for identity

In his new book, Peter Gumbel grapples with the complexity of belonging in an increasingly global world.
Author Talks: McKinsey Global Institute’s Peter Gumbel on searching for identity

New at McKinsey blog: 2020 year in review

As 2020 comes to a close, New at McKinsey blog editors share a look at some of the milestones that defined the year—and what inspires them for the future ahead.
New at McKinsey blog: 2020 year in review

Germany’s e-health infrastructure strengthens, but digital uptake is lagging

McKinsey’s eHealth Monitor 2020, a report on digitization in German healthcare, shows a solid—and expanding—digital infrastructure that appeals to patients but remains underutilized by physicians.
Germany’s e-health infrastructure strengthens, but digital uptake is lagging

A credit lifeline: How banks can serve SMEs in South Africa better

Small and medium-size enterprises are crucial to the economy in South Africa, and optimal support is needed to ensure their recovery and growth into the next normal
A credit lifeline: How banks can serve SMEs in South Africa better

The challenge of climate change

Here’s how three leading companies are tackling sustainability in the next normal.
The challenge of climate change

Breaching the great wall to scale

Introducing a new operating model is hard. Doing so quickly is even harder. Under pressure to accelerate their transformation, how can companies overcome the barriers that often hold them back?
Breaching the great wall to scale

COVID-19 has revived the social contract in advanced economies—for now. What will stick once the crisis abates?

Massive government spending has sought to shield individuals from the economic consequences of the pandemic, reversing a long-term trend of institutional pullback in the social contract.
COVID-19 has revived the social contract in advanced economies—for now. What will stick once the crisis abates?

Gen Z and the Latin American consumer today

Our research shows that Generation Z is more pragmatic than millennials, and that Latin American consumers aren’t as optimistic as they used to be.
Gen Z and the Latin American consumer today

How the charitable food system is adapting to life under the pandemic

Feeding America COO Katie Fitzgerald reflects on how food banks have responded to challenges of COVID-19, and lessons learned in the process.
How the charitable food system is adapting to life under the pandemic

Claims 2030: A talent strategy for the future of insurance claims

Digitization is reshaping the workforce of insurance claims organizations, demanding new roles and skills. Creating a digital talent strategy is key to leading in this new context.
Claims 2030: A talent strategy for the future of insurance claims

How COVID-19 is redefining the next-normal operating model

With everything disrupted, going back to the same old thing is a losing strategy. The strongest companies are reinventing themselves by embracing pandemic-driven change.
How COVID-19 is redefining the next-normal operating model

Why business building is the new priority for growth

It can help companies diversify their revenues and keep pace with shifting customers and markets. But incumbents often lack the skills they need.
Why business building is the new priority for growth

COVID-19 vaccine: Are consumers ready?

While details of COVID-19 vaccine administration are still pending, healthcare stakeholders may want to consider their long-term plans for consumer engagement in immunization. Here, we discuss the latest insights on US consumers’ reported acceptance of COVID-19 vaccination and considerations for healthcare leaders.
COVID-19 vaccine: Are consumers ready?

McKinsey’s Global Banking Annual Review

Updated annually, our Global Banking Annual Review offers the best of our research and insights into the global banking industry. Explore the findings from our most recent report and scroll for past years’ reports.
McKinsey’s Global Banking Annual Review

The COVID-19 vaccines are here: What comes next?

Countries must prepare now for the largest simultaneous global public-health initiative ever undertaken.
The COVID-19 vaccines are here: What comes next?

Author Talks: Roger Martin on the high price of efficiency

In his latest book, Roger Martin argues for a new view of the economy as a complex, adaptive system that balances efficiency with resilience.
Author Talks: Roger Martin on the high price of efficiency

The right tools for every job: Lean and agile in maintenance

Why tomorrow’s maintenance function will combine the strengths of lean and agile organizations.
The right tools for every job: Lean and agile in maintenance

Speeding up to become even more consumer-obsessed: An interview with GSK’s Keith Choy

The leader of GlaxoSmithKline’s Asia–Pacific Consumer Healthcare group describes how his organization is speeding up to serve consumers, despite the heightened uncertainty of COVID-19.
Speeding up to become even more consumer-obsessed: An interview with GSK’s Keith Choy

Mental health in the workplace: The coming revolution

Employees are in need and are demanding better coverage. Here’s how leading companies get mental health coverage right.
Mental health in the workplace: The coming revolution

Grief, loss, burnout: Talking about complex feelings at work

Leaders have always navigated emotional dynamics in the workplace—but not at the scale and intensity unleashed by the COVID-19 pandemic. Here’s how to map this shifting terrain.
Grief, loss, burnout: Talking about complex feelings at work

Chemicals and capital markets: Refocusing on the fundamentals

The sector has lagged behind the market over the past five years. Our research shows that the basics—ROIC performance and revenue growth—are the metrics investors reward most.
Chemicals and capital markets: Refocusing on the fundamentals

Getting the price right in logistics

Reimagining the pricing cycle can be the most impactful lever for profitability in the logistics sector, and five steps to reform the entire pricing cycle can maximize the value.
Getting the price right in logistics

COVID-19 and learning loss—disparities grow and students need help

The pandemic has set back learning for all students, but especially for students of color. Evidence-based acceleration approaches can help.
COVID-19 and learning loss—disparities grow and students need help

Navigating the state financial crisis: Moving past business-as-usual planning and budgeting post-COVID-19

The COVID-19 pandemic has created and underscored countless financial-management challenges for state governments in the United States. To meet these fiscal demands, states can use the budget as a strategic-management tool.
Navigating the state financial crisis: Moving past business-as-usual planning and budgeting post-COVID-19

Simple, predictive, proactive, responsive: The future of customer operations

For happier customers and lower costs, companies need a better way to steer their digital-service transformations.
Simple, predictive, proactive, responsive: The future of customer operations

A tale of two markets: How the US electric power sector is diverging

Some regions are prioritizing cutting greenhouse-gas emissions; many are not. What does this mean for decarbonization in the United States?
A tale of two markets: How the US electric power sector is diverging

Finding the sweet spot in product-portfolio management

It’s more urgent than ever to rebalance product portfolios so that complexity creates value rather than destroying it. Here’s how.
Finding the sweet spot in product-portfolio management

Five Fifty: The pandemic’s gender effect

Women are disproportionately affected by the COVID-19 crisis. Here’s how to help.
Five Fifty: The pandemic’s gender effect

Digitizing Europe’s railways: A call to action

The future of train traffic is digital. To accelerate the digitization of Europe’s railways—and thus secure the future of its railroad industry—stakeholders must change the way the industry operates.
Digitizing Europe’s railways: A call to action

Global Economics Intelligence executive summary, November 2020

The global economic recovery strengthened alongside a resurgent wave of COVID-19 cases; with vaccines on the horizon and easing US political uncertainty, investor confidence climbed.
Global Economics Intelligence executive summary, November 2020

Future of insurance: Unleashing growth through new business building

To compete with digital players, traditional insurers should consider building their own new digital businesses. Markers across four critical areas can show if insurers are on track.
Future of insurance: Unleashing growth through new business building

Purpose, not platitudes: A personal challenge for top executives

To harness the power of corporate purpose, CEOs and other senior executives must pressure-test that purpose with their teams, employees—and themselves.
Purpose, not platitudes: A personal challenge for top executives

Building a great digital business

How companies are leveraging technology to address rapid market changes.
Building a great digital business

A fresh approach to logistics forecasting in 2021

Ninety-one percent of surveyed executives acknowledge that forecasting in 2021 needs to look different. We outline one potential approach.
A fresh approach to logistics forecasting in 2021

Why the time is right to reinvent capital-project delivery

What could your business achieve if your large capital projects were 30 to 50 percent faster and cheaper? The opportunity is more real than you think.
Why the time is right to reinvent capital-project delivery

How the European Union could achieve net-zero emissions at net-zero cost

The decarbonization pathways to a net-zero Europe are countless, but not all are cost optimal. We explore one pathway that could reduce the EU’s emissions 55 percent by 2030 while delivering broad economic benefits.
How the European Union could achieve net-zero emissions at net-zero cost

How Asia can boost growth through technological leapfrogging

Asia has experienced a significant technological transformation over the past decade, and there is more to come if the region addresses remaining gaps in core capabilities.
How Asia can boost growth through technological leapfrogging

COVID-19 and behavioral health: Consequences for companies and employees

The pandemic is exacerbating the US behavioral-health crisis, with stress, social isolation, and unemployment fueling up to $140 billion in added spending. A holistic approach to healthcare can help.
COVID-19 and behavioral health: Consequences for companies and employees

It’s time for a new approach to racial equity

Despite decades of efforts by public-, private-, and social-sector organizations, racial inequity has only increased. Can a concerted, coordinated effort reverse this trend?
It’s time for a new approach to racial equity

Higher education enrollment: Inevitable decline or online opportunity?

Declines in fertility and dropping international student numbers threaten the future of many higher education institutions, but others are prospering as they adapt to serve a more diverse and adult student base, increasingly online.
Higher education enrollment: Inevitable decline or online opportunity?

Why a cut-and-paste approach to digital transformation won’t cut it: An interview with the founder of Biocon

Asian companies can reap many benefits if they not only embrace but also truly understand digital innovation, says Kiran Mazumdar-Shaw.
Why a cut-and-paste approach to digital transformation won’t cut it: An interview with the founder of Biocon

How European shoppers will buy groceries in the next normal

As the COVID-19 pandemic continues, early evidence shows that some—but not all—of Europeans’ new grocery-shopping habits will stick.
How European shoppers will buy groceries in the next normal

The State of Fashion 2021: In search of promise in perilous times

In 2021, the COVID-19 pandemic will accelerate industry trends, with shopping shifting to digital channels and consumers continuing to champion fairness and social justice.
The State of Fashion 2021: In search of promise in perilous times

From transition to transformation

Public-sector leaders generally don’t have a lot of time to make the changes they want. But there is an approach to speed up the process.
From transition to transformation

Reenergizing an exhausted organization: A conversation with Admiral John Richardson

The former chief of naval operations suggests strategies for leaders to avoid burnout and prevent pandemic fatigue.
Reenergizing an exhausted organization: A conversation with Admiral John Richardson

Private autonomous vehicles: The other side of the robo-taxi story

Although private self-driving cars attract less attention than robo-taxis do, our new market model suggests that they could give OEMs opportunities for growth.
Private autonomous vehicles: The other side of the robo-taxi story

Healthtech in the fast lane: What is fueling investor excitement?

As adoption of healthcare technology accelerates, it’s a good time for healthcare companies to consider investing in digital among nine potential “value pools.”
Healthtech in the fast lane: What is fueling investor excitement?