We are living in a digitally disrupted world

Will the inundation of digital data power your business, or wash it away?
We are living in a digitally disrupted world

Get more from your pharma commercial spend using advanced analytics

Predictive analytics and data visualization offer pharma business leaders the opportunity to transform commercial-spend optimization and lift returns by 10 to 25 percent.
Get more from your pharma commercial spend using advanced analytics

Six ways CEOs can promote cybersecurity in the IoT age

Billions of devices are being brought online as the Internet of Things develops, creating new vulnerabilities. Here’s how leaders can regain control.
Six ways CEOs can promote cybersecurity in the IoT age

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Debt and (Not Much) Deleveraging

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Debt and (Not Much) Deleveraging

Investing in the growing sleep-health economy

Consumers looking to rest easy could give rise to new opportunities in private equity.
Investing in the growing sleep-health economy

Turnaround artists: How companies can catch up to the digital revolution

Latecomers can succeed at digitization if they take these five steps.
Turnaround artists: How companies can catch up to the digital revolution

The 2017 Richard Beckhard Memorial Prize

Strategy vs Tactics – Strategic, Tactical and Operational Plans

Strategy vs Tactics The strategy is really a plan for accomplishing an important business goal. Goals are crucial for many reasons: They provide everybody some guidelines along with a target. Guide and inspire everybody to perform. They offer the groundwork with regard to measuring results. Tactics, however, will be the means of executing your strategy. […]
Strategy vs Tactics – Strategic, Tactical and Operational Plans

The Customer Growth Indicator: How to win the battle for initial consumer consideration

New research reveals how businesses can attract customers when it counts most: at the beginning of their decision journey.
The Customer Growth Indicator: How to win the battle for initial consumer consideration

How technology is changing the job of the CEO

More than 75 chief executives and board chairs recently gathered to share concerns and offer one another advice.
How technology is changing the job of the CEO

The great remake: Manufacturing for modern times

For manufacturers, modern times require not only modern methods but also a modern take on performance insights that have endured for decades.
The great remake: Manufacturing for modern times

The Big Impact of Small Data Errors

What CEOs Get Wrong About Vision and How to Get It Right

Here's what central bankers should really be focusing on at Jackson Hole

The extraordinary measures taken over the past 10 years by central banks, financial regulators, and bank executives themselves have made the global financial system more robust, write Susan Lund and Eckart Windhagen in Fortune.
Here's what central bankers should really be focusing on at Jackson Hole

Reimagining capitalism to better serve society

Capitalism has not kept pace with evolving societal needs, leaving more and more of the world’s population behind with respect to wealth creation and prosperity. It may be time for a change.
Reimagining capitalism to better serve society

A smarter way to jump into data lakes

An agile approach to data-lake development can help companies launch analytics programs quickly and establish a data-friendly culture for the long term.
A smarter way to jump into data lakes

Video: The Path to Digital Maturity

According to a recent study by MIT Sloan Management Review and Deloitte Digital, digital transformation is top of mind for many organizations. However, many flounder by focusing more on developing the next technology breakthrough — when a core component of a winning digital transformation strategy is cultivating the talent who will lead the effort.

Building the right culture — one that’s ready to support company-wide change and adaptation — is a critical step toward becoming a digitally mature organization. Digitally maturing companies exhibit other common characteristics: In addition to articulating a clear, coherent digital strategy, they champion cross-functional teams and collaborative cultures; they look ahead five to 10 years; and they pilot and scale experiments to drive innovation efforts.

For more, read the 2017 report “Achieving Digital Maturity.”

Video: The Path to Digital Maturity

How to Conduct a Feasibility Study

Feasibility study template report Conduct a Feasibility Study: Setting up an idea statement implies that you now have the business opportunity which you are able to test. Probably the most crucial skills which an entrepreneur can get will be the capability to carry out a new feasibility study. Feasibility study checks the practicality of the […]
How to Conduct a Feasibility Study

When B2B buyers want to go digital—and when they don’t

New research indicates where to focus digital investments so that they will reap rewards in online and face-to-face channels.
When B2B buyers want to go digital—and when they don’t

How to make sure your digital transformation succeeds

Successful digital transformations require clarity, urgency, and planning. Jürgen Meffert, co-author of Digital @ Scale, explains how it’s done.
How to make sure your digital transformation succeeds

Harnessing scale to drive successful digital transformations

Successful digitization calls for bold moves: scale and reinvention of the core.
Harnessing scale to drive successful digital transformations

The Power of Product Recommendation Networks

Regaining mobile’s grip on network connectivity

While mobile operators struggle to tap into adjacent pools of value, they could be overlooking real threats to their core business.
Regaining mobile’s grip on network connectivity

Big Data and IT Talent Drive Improved Patient Outcomes at Schumacher Clinical Partners

Critical Success Factors, Key Performance Indicators and Targets

Tracking CSFs, KPIs and Targets for Business Performance Management In virtually any company there are a lot of factors which must take place and additionally performing effectively if the company is to accomplish the goals and objectives. These will be the critical success factors or CSFs.   There can be numerous daily jobs that should […]
Critical Success Factors, Key Performance Indicators and Targets

A new map for strategic growth in banking

Portfolio strategists need to look beyond economic development when eyeing new investment.
A new map for strategic growth in banking

Fighting commoditization in chemicals with a better commercial model

Windfalls on feedstocks and emerging-market growth have masked the margin damage from increasing commoditization.
Fighting commoditization in chemicals with a better commercial model

The two faces of fashion-industry performance

Top-quintile companies are the engines of value creation. Digitization and better in-store experiences will drive future gains.
The two faces of fashion-industry performance

Unleashing the Potential of Supply Chain Analytics

A 360-degree approach to patient adherence

When patients don’t follow treatment regimens, outcomes worsen and costs rise. An insights-driven approach can help.
A 360-degree approach to patient adherence

The new spring of artificial intelligence: A few early economies

Artificial intelligence is experiencing a new spring and is here to stay It can bring firm-level productivity and profit growth, with employment dynamics that may not be as bad as anticipated by some, write Jacques Bughin and Eric Hazan in VOX.
The new spring of artificial intelligence: A few early economies

Is growth taking root?

Higher oil prices early in the year helped the OFSE sector recover in Q2 2017, driven by strong growth in North American shale, and the promise of an improvement elsewhere.
Is growth taking root?

Accelerate Access to Data and Analytics With AI

Helping Employees Improve Performance

The new dynamics of financial globalization

Cross-border capital flows have fallen 65 percent since the financial crisis as global banks retrenched, but a more stable form of financial globalization is emerging.
The new dynamics of financial globalization

Mastering three strategies of organic growth

Organic growth is key to companies’ futures. According to survey results, the best firms follow more than one path to achieve it and also are better at developing the right capabilities to support it.
Mastering three strategies of organic growth

Five new truths about zero-based budgeting

Five new myths and realities illustrate how the potential of zero-based budgeting has grown.
Five new truths about zero-based budgeting

Hidden sources of better supply-chain performance

High-level benchmarks often obscure paths to operations improvements. New data and metrics that tap underlying performance dynamics offer better visibility.
Hidden sources of better supply-chain performance

The Four Ways to Manage Digital Talent and Why Two of Them Don’t Work

Chinese luxury consumers: More global, more demanding, still spending

Even as growth slows, there’s a sizable, and sophisticated, pool of luxury shoppers in China. But brands need to take a new approach to keep them interested.
Chinese luxury consumers: More global, more demanding, still spending

Two views on how customer experience can better serve US military veterans

Robert McDonald, the former secretary of the US Department of Veterans Affairs, and Tom Allin, the agency’s former head of veterans experience, discuss the role of frontline employees and organizational innovation in building a customer-centric culture.
Two views on how customer experience can better serve US military veterans

New evidence for the power of digital platforms

Incumbents should go on the attack with their own online exchanges.
New evidence for the power of digital platforms

When to shift your digital strategy into a higher gear

There may be a premium for making early moves.
When to shift your digital strategy into a higher gear

How benchmarking can improve cost competitiveness in steel

Many debate the relevance of benchmarking in the steel industry. But disciplined application has helped some producers identify improvements of up to 10 percent of the cost base.
How benchmarking can improve cost competitiveness in steel

Will, Skill, and Velocity: Survival Skills for a Digital World

Manufacturing: Analytics unleashes productivity and profitability

High uncertainty and low growth have already forced manufacturers to squeeze every asset for maximum value. The next target is their own data.
Manufacturing: Analytics unleashes productivity and profitability

Building a marketing organization that drives growth today

Technologies and customer expectations have changed faster than marketing organizations. Here’s how to fix that.
Building a marketing organization that drives growth today

Cultivating a Culture of Cross-Functional Teaming and Learning at CarMax

Tackling GDPR compliance before time runs out

Data protection has always been important. Now it’s becoming urgent. Here’s a primer on how companies can adapt to the new rules.
Tackling GDPR compliance before time runs out

The roots of organic growth

There are many paths to growth, and high performers take more than one—supported by reinforcing capabilities such as advanced analytics and digital customer-experience management.
The roots of organic growth

Do American workers feel they can ‘make it’?

Whether people in the United States believe they can thrive economically in a digitally disrupted world depends strongly on the amount of education they’ve attained, according to a new survey.
Do American workers feel they can ‘make it’?

Fostering dignity through work

Business can’t only be about driving shareholder value, says Allstate CEO Tom Wilson. A company also has to be able to create dignity through work to support its employees.
Fostering dignity through work

The evolution of employment and skills in the age of AI

As artificial intelligence alters work done in all manner of industries, companies and governments can help workers transition by supporting incomes and facilitating skills training.
The evolution of employment and skills in the age of AI

The first 100 days as a chief data officer: Lessons on a transition

In transitioning to the role of chief data officer, the first 100 days are crucial. So says Scott Richardson, CDO of Fannie Mae, in this conversation with McKinsey’s Khushpreet Kaur.
The first 100 days as a chief data officer: Lessons on a transition

How to go agile enterprise-wide: An interview with Scott Richardson

Successfully scaling agile starts with a strategy that’s consistent from the front lines to the C-suite.
How to go agile enterprise-wide: An interview with Scott Richardson

India's migration opportunity

India's migration opportunity

Pinpointing the global forces that drive progress

Companies that pay close attention to the trends and shifts affecting growth and productivity can help create a new societal deal for prosperity.
Pinpointing the global forces that drive progress

How can creative industries benefit from blockchain?

Five forces of blockchain technology could affect the creative economy. Here are some of the risks and challenges to overcome.
How can creative industries benefit from blockchain?

Four Habits of Highly Effective Virtual Teams

Why innovative products aren’t enough for a successful pharma launch

In a tough launch environment, four executives share insights on how to set your company apart—with a laser focus on patients, an agile approach, and an engaged organization.
Why innovative products aren’t enough for a successful pharma launch

‘Digital Transformation’ Is a Misnomer

Perspectives on CCAR: Confronting uncertainty in the 2018 cycle

For the third year in a row, no bank failed the Comprehensive Capital Analysis and Review (CCAR) on quantitative grounds. And while regulatory uncertainty remains a challenge, banks have more to do to prepare for CCAR 2018 and to build their longer-term approach for stress testing.
Perspectives on CCAR: Confronting uncertainty in the 2018 cycle

Building trust-based relationships in pharma

Belén Garijo, member of the executive board of Merck and CEO of Merck Healthcare, touches on the industry’s outlook and how her company is positioning itself for the future.
Building trust-based relationships in pharma

China’s digital economy: A leading global force

China is already more digitized than many observers appreciate and has the potential to set the world’s digital frontier in coming decades.
China’s digital economy: A leading global force

Who Gets Caught in Online Echo Chambers?

How 3-D printing will transform the metals industry

The role of 3-D printing in today’s metal market is quite small. But additive manufacturing could offer big benefits if several challenges are overcome.
How 3-D printing will transform the metals industry

The Coming Consumer Data Wars

Why your call center is only getting noisier

Investing in digital solutions to reduce call volumes and costs may not pay off if customer experience isn’t central to the effort.
Why your call center is only getting noisier

Reshaping ‘retail-tainment’ in the Middle East and beyond

Alain Bejjani, CEO of conglomerate Majid Al Futtaim, shares his perspectives on retail’s future and on his own leadership journey.
Reshaping ‘retail-tainment’ in the Middle East and beyond

MetLife Centers Its Strategy on Digital Transformation

What’s missing in leadership development?

Only a few actions matter, and they require the CEO’s attention.
What’s missing in leadership development?

Getting better than the tools we’d been taught: Lean and people

An auto-industry veteran describes how rededication to lean-management principles—especially to fostering leadership at every level—led his organization to new performance breakthroughs.
Getting better than the tools we’d been taught: Lean and people

Holding a mirror to the management system: How mature is it?

To keep its performance improving, an enterprise must keep its management system improving, too. A regular, rigorous cycle of assessing itself reveals actions that help make the system more mature.
Holding a mirror to the management system: How mature is it?

Continuous improvement—make good management every leader’s daily habit

Continuous improvement at scale—across a whole enterprise—requires management discipline at scale. At a few organizations, digital innovation is helping managers make a daily habit of good discipline.
Continuous improvement—make good management every leader’s daily habit

Sustaining continuous improvement: Five leaders’ views

We asked five executives with decades of experience in lean management about the most important lessons they learned in helping their organizations sustain continuous improvement.
Sustaining continuous improvement: Five leaders’ views

The continuous improvement leader: Engaging people for a digital age

Lean management creates enormous value, but improvement that’s truly continuous is often elusive. Innovation in fields such as digital and IT make it more urgent, achievable, and human.
The continuous improvement leader: Engaging people for a digital age

Purchasing power: Lean management creates new value in procurement

Lean management is about much more than cost reduction, making it a powerful set of disciplines for increasing purchasing’s effectiveness.
Purchasing power: Lean management creates new value in procurement

Advancing lean leadership

Transforming an organization’s performance usually means changing its culture—and that means its leaders must change how they lead.
Advancing lean leadership