Defending Digital Globalization

Like traditional globalization, digital globalization is threatened by a number of barriers and protectionist policies, imposing significant costs to companies and harm to consumers, write Susan Lund and James Manyika in Foreign Affairs.
Defending Digital Globalization

Building on Europe's nascent recovery

The economic recovery has boosted business confidence in Europe and now the message is clear: businesses want strong cooperation and a new vision for the future of Europe, writes Jacques Bughin in EurActiv.com.
Building on Europe's nascent recovery

The role of expertise and judgment in a data-driven world

The Obama campaign’s former data-analytics chief explains why a healthy dose of skepticism and a clear understanding of the process behind data collection leads to stronger strategies and real impact.
The role of expertise and judgment in a data-driven world

Living with BCBS 239

The most recent McKinsey–IIF survey on risk data and technology revealed that while banks struggle with the rising regulatory bar, leaders are actually finding business value.
Living with BCBS 239

Developing Innovative Solutions Through Internal Crowdsourcing

ABC Activity Based Costing With GAAP Guides Templates

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Ecommerce Databases Usage Examples for Small Businesses

Ecommerce Database Use Databases are essential to the prosperity of the ecommerce. They permit you to definitely shop, see and handle important details about your product or service, the sales as well as your buyers so that you can easily and quickly react to adjusting marketplace situations. You may also talk...

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Team Versus Individual Performance Appraisal Examples Templates

Performance Appraisal Templates for HR Managers Performance assessments, if team and person, supply responses to employees and company groups. Typically, performance reviews supply facts to assist boost overall performance, expand performance and identify management's anticipations. Overall performance appraisals assess function carried out towards quantifiable targets the workforce and manager decided to...

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Document Management System Budget Templates

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B2B Ecommerce Business Models Examples Ideas

Business to business ecommerce business model The web enables companies to type and handle provide stores and interactions with no geographical restrictions. Business to business e-business model functions from the exact same method as other business to business designs. The aim would be to link companies for their distributors, vendors as...

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Cost-Benefit Analysis Restaurant Example Templates and Simple Calculations

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Project Life Cycle Analysis Templates

Creating project life cycle and program evaluation life cycle will help you graph the long run of your company. Task life series make reference to series of occasions that should happen to finish project and attain a mission although models evaluation life series bring up to solutions applied to undertake particular...

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I Come to Praise the Annual Performance Conversation, Not Further Bury It

Consumer sentiment around the world: Trending upward

In many countries, consumers felt less financial pressure in 2016 than they did the year before.
Consumer sentiment around the world: Trending upward

The Subtle Sources of Sampling Bias Hiding in Your Data

A Data-Driven Approach to Identifying Future Leaders

How the public sector can remain agile beyond times of crisis

Public-sector organizations have shown they can be nimble in a crisis. Focusing on agility could help them keep pace with changing needs during challenges—and beyond.
How the public sector can remain agile beyond times of crisis

The Missing Piece in Employee Development

How good is your company’s internal customer experience?

To excel with customers, frontline employees need high-level service from core support functions. Société Générale’s group head of corporate resources and innovation explains how to achieve such symmetry.
How good is your company’s internal customer experience?

When the customer experience starts at home

To serve end customers better, begin with your employees.
When the customer experience starts at home

Product managers for the digital world

The role of the product manager is expanding due to the growing importance of data in decision making, an increased customer and design focus, and the evolution of software-development methodologies.
Product managers for the digital world

ME-2548 Test page

ME-2548 Test page

How Brazil can grow

A sector-based analysis maps the barriers to productivity in Brazil and identifies the path to higher growth.
How Brazil can grow

Prosperity postponed

Some stability returned to the OFSE sector in Q1 2017, with strong US onshore performance offsetting moderate decline elsewhere. However, prosperity has not yet arrived as oil prices went sideways.
Prosperity postponed

The business logic in debiasing

Debiasing business decision making has drawn board-level attention, as companies doing it are achieving marked performance improvements.
The business logic in debiasing

Structured Facilitation Techniques Checklist Examples for Team Focus Sessions and Meetings

Structured Facilitation Methods and Strategies can help  you become more effective facilitator, meeting participant and manager: Since the workplace changes and people have to undertake various jobs in their workplace it is vital that they already have the various tools necessary to execute these types of completely new responsibilities.     Are you currently expected […]
Structured Facilitation Techniques Checklist Examples for Team Focus Sessions and Meetings

A generational change is upon us

Stefan Heck, CEO of Nauto, a US-based autonomous driving start-up, describes what he calls the “gut-wrenching” transitions all traditional insurance companies face, and the future of usage-based auto insurance.
A generational change is upon us

Playing to connectedness

Steven Mendel, the co-founder and CEO of UK-based insurance distribution company Bought by Many talks about understanding customers’ requirements via scrutiny of social media, and mobile-enabling their every transaction.
Playing to connectedness

Quick wins for going digital

The CEO of PolicyGenius, shares her views on the digital opportunities for life insurers and explains why TurboTax, a 30-year-old piece of software used by Americans to file tax returns, could provide a template for buying insurance.
Quick wins for going digital

Think omnichannel, not multichannel

Eric Gewirtzman, CEO of US-based P&C digital distribution platform provider BOLT, shares his views on the importance of awareness between channels, the future of agents and brokers, and the upside of failure.
Think omnichannel, not multichannel

The value of robotic process automation

Leslie Willcocks, professor of technology, work, and globalization at the London School of Economics’ Department of Management, talks about robotic process automation—its impact on work, the strategic and financial benefits, and how to capture them.
The value of robotic process automation

Keeping up with the consumer

Scott Simony, head of industry at Google, explains why insurers have to learn how to use data to write better business—fast.
Keeping up with the consumer

What to do when a specialty-chemical business gets commoditized

Contrary to conventional wisdom, a commoditized chemical business can be as profitable as a specialty one. The key is to change to a different operating model.
What to do when a specialty-chemical business gets commoditized

Building a new energy security architecture

The Honourable Prime Minister of India, while sharing his expectations from the hydrocarbon sector and the government’s endeavour to achieve energy security, laid out his vision for India’s energy future in the form of four pillars—access, efficiency, sustainability and security.
Building a new energy security architecture

Adam Lyons: Looking out for the consumer

Connecting customers with carriers online relies on seamless technology, says the founder and CEO of auto insurance start-up TheZerba.com. The ability to tell those consumers what product is best for them relies on trust.
Adam Lyons: Looking out for the consumer

Andrew Rose: Consumer conditioning

The president and CEO of US-based auto insurance website Compare.com talks about consumer expectations, the coming of virtual agents, and the changing definition of insurance.
Andrew Rose: Consumer conditioning

Brad Auerbach: Mobile first

Innovate, iterate, and go where the consumers are, says Facebook’s US industry manager. Fundamentally, that’s mobile.
Brad Auerbach: Mobile first

Marcus Ryu: The danger of strategic lock-in

The co-founder and CEO of Guidewire, a US-based software provider for P&C insurers, talks about why carriers need to move on from legacy systems designed primarily for financial record-keeping to the new generation of digital systems that make the customer the central entity.
Marcus Ryu: The danger of strategic lock-in

Tom King: Building for the long term

Tom King is a senior director at US-based software developer Pegasystems. He talks about the pitfalls of legacy systems in bringing about an omnichannel experience, and insurers’ need for flexible platforms that will enable them to respond to market and strategy changes in five, ten, or 20 years time.
Tom King: Building for the long term

Clara Shih: It’s all about the experience

Insurance agents must be where the customer is, and that is on social, mobile and digital channels, says the founder and CEO of advisor marketing cloud company Hearsay.
Clara Shih: It’s all about the experience

The Question Every Executive Should Ask

Four Management Lessons From Self-Driving Cars

50+ Product Innovation Management Software Best Free Reviews Systems Tools & Definitions

What is Innovation Management? Advancements within your business management processes like development of intellectual property, developing your brand and knowledge development provide powerful competitive benefits. Through mastering the main industrial research lab, one example is, General Electric received much more patents as compared to any U.S. organization. And also by changing...

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The brightening mood of European business—and what it means for investment

Executives are increasingly optimistic about the region’s business outlook, but new survey results suggest more work is needed to instill confidence and stability. A few measures could help.
The brightening mood of European business—and what it means for investment

Finding the right digital balance in B2B customer experience

Growing numbers of B2B companies are focusing on digitization to succeed with customer-centric strategies. Here’s how to get it right.
Finding the right digital balance in B2B customer experience

Mastering new realities: A blueprint to transform Indian banking

A combination of four major forces has exposed the underlying structural challenges, and stirred up a perfect storm in India’s banking sector.
Mastering new realities: A blueprint to transform Indian banking

Security in the Internet of Things

Security issues may represent the greatest obstacle to growth of the Internet of Things. How can semiconductor companies help resolve them?
Security in the Internet of Things

Winds of change? Why offshore wind might be the next big thing

Falling costs and rising acceptance are promising signs, but the industry needs to keep improving.
Winds of change? Why offshore wind might be the next big thing

Insurers’ digital reality—fewer premiums, more competition

Incumbents should consider partnerships and find new value-added services.
Insurers’ digital reality—fewer premiums, more competition

The Power of Consumer Stories in Digital Marketing

Four forces to watch in trucking and rail freight

North America’s freight-transport markets are back on track. But executives shouldn’t overlook structural shifts in the sector’s profit pools.
Four forces to watch in trucking and rail freight

Mastering new realities: A blueprint to transform Indian banking

A combination of four major forces have exposed the underlying structural challenges, and stirred up a perfect storm in India’s banking sector.
Mastering new realities: A blueprint to transform Indian banking

Lifting customer experience at an elevator company

Pierre Liautaud, executive vice president at Finnish elevator maker KONE, describes the critical role of frontline teams in navigating complex business-to-business (B2B) customer-experience relationships.
Lifting customer experience at an elevator company

But Will the Algorithms Have Empathy?

Supply Chain Management Integration With Customer Relationship Management

Supply chain management approaches permit businesses to guarantee the company has the types of materials, facts and monetary sources it must provide top quality products or services on time. By matching movement of function out of providers to producers after which out of vendors to stores, productive supply management tactics decrease...

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Outbound and Inbound Logistics Metrics KPI Dashboard Templates

Inbound logistics refers back to the transportation, storeroom and shipping and delivery of products entering a company. Outbound logistics refers back to the exact same for items heading from a company. Incoming and outbound logistics blend in the area of supply-chain administration, as directors look for to improve dependability and performance...

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Management Accounting And Financial Accounting Defined

Accounting, based on the post out of fast mba, behaves to offer important facts therefore company experts could make excellent economical options. In business, 2 kinds of accounting report are done and each are crucial in their particular way. Administration, and managing, accounting can be used to operate businesses which help...

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Rethinking the East Asian Leadership Gap

The Enduring Work of David A. Garvin

Mining for growth

Mining companies are heading to the ends of the earth to meet demand.
Mining for growth

How Performance Appraisals Can Help Business Development and HR

If you are small business operator and haven't got about to providing workforce overall performance assessments, now is time to begin. Overall performance assessments will benefit personnel and companies by clarifying objectives and anticipations, and generating an atmosphere of open up conversation. The very best overall performance assessments provide good responses...

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Operational Human Resoources Management and Strategic Management

Operational human resources management and strategic human resources management are a couple of sides of the identical organization. Functional human resources views to daily procedure necessary to achieving the requirements of the employees, although strategic human resources management priorities by itself with forecasting final results and making certain your organization has...

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Example Marketing Strategies for Service Businesses

By description, expert service organizations may include healthcare methods, rules organizations, marketing firms, relationships and then any other kind of business exactly where professionals market intangible solutions in place of goods. In contrast to firms that marketplace products, expert service organizations should handle groups for productive outcomes although creating brand name...

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Inventory Management In House vs Outsourced Inventory Count Control

In each retailing and production, business yearly inventory count is vital for correct monetary confirming. As a result, businessbusiness managers could employ an out of doors agency to do count and maintain counting responsibilities inhouse. There can be advantages and disadvantages to each strategies, and comprehending the choices will help you...

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Managing Inventory Levels for Parts and Components in your Warehouse

Any parts and components company could make use of the exact same means of preparing inventories levels as businesses in other market sectors. Tactics for figuring out enough inventories levels center around estimations of customer demand from customers and the price of running excessive inventories. The aim would be to hit...

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Direct Indirect Cash Flow Methods Analysis

Cash Flow Analysis: An organization report income and costs on the profit and loss statement. Because a lot of companies implement accrual bookkeeping, profit and loss statement unveils small about cash flowing in to and from the company. To offer an awareness of cash moves, businesses move to cash flow declaration,...

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Fixed Price Cost Plus Analysis in Business Management

The merit with fixed price vs cost plus prices design produces a lot of debates in the industry market. Every design bears built in dangers and benefits for consumers and sellers. Set price is normally applied when cost estimations can happen with acceptable accurateness and real final results are recognized. Certain...

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Fishbone Diagram Example Cause And Effect Analysis in Business

Cause and Effect Diagram or Fishbone Diagram Issues are constantly element of the business management. The job of the business person is always to identify as well as fix them. Yet apart from identifying and treatment of problems business people must pay focus on the preventive elimination, so that they will not take place once […]
Fishbone Diagram Example Cause And Effect Analysis in Business

How to Create Effective Reporting Dashboards With Excel

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Logistics and Marketing Strategies Examples

Business strategies considering marketing and logistics leverage: Businesses should be structured and can't work with no thorough work. The staff, administration and higher administration are typically a part of the orchestrated efforts to offer the firm's objectives. Frontrunners of person divisions know about company wide objectives and so they allocate responsibilities...

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How to Create HR Scorecard Template in Excel

Download Excel HR scorecard: Tracking HR capabilities in business firm traditionally includes developing scorecard and document that listings performance indicators, like advantage expenditures as being a number of working costs. By aiming human resources strategy objectives using the business, human resources experts make sure that the performance plays a role in...

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Pushing manufacturing productivity to the max

Advanced analytics and lower-cost computing give companies a powerful tool for managing profitability on an hourly basis.
Pushing manufacturing productivity to the max

What next for blockchain?

The conversation around blockchain is changing. We’re only now starting to understand this technology’s full potential, says one executive.
What next for blockchain?

Getting serious about blockchain

How an “Internet of value” can redefine the very nature of transactions and transform the global economy.
Getting serious about blockchain

The Difference Between Business Model and Business Strategy

A little business&lifier;rsquo; achievement consists of numerous factors. With a brilliant concept, the profitable business should produce a value because of its customers for the business to create income. To attain value and revenue, the smaller business should have a verified approach to capturing buyers although holding your present one. A...

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How to Create OLA (Operational Level Agreement)

Operational level agreement: create a brief paragraph that describes the objective of the functional-stage agreement. Discuss exactly what the major goals and objectives for ola are, like providing top quality customer support inside the it sector of company. This gives the readers a idea of why all the parties will work...

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The Pros of Hiring an External HR Consultant

For small companies, there can be numerous benefits of hiring the outside consultant, most crucial of including possessing a good effect on the business's main point here. Hr consulting solutions may be engaged with an hourly base and hired on the contract base to fill up interim hr administration placements. Possibly...

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Active Passive Marketing Strategies Tactics Examples

Marketing a small company is much more complex rather than choosing business card printing along with a few stereo ads. There are 2 broad kinds of marketing- active and passive. Companies implement each those marketing types to obtain the word out regarding their services and products. Understanding the marketing variations as...

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Break Even Point Analysis Templates for Business Analysis

Break-even evaluation, and determining the break-even point, is wonderful for business and personalized funds. As the underlying premise of bookkeeping and financial break-even points would be the same, the choices they support develop are very various. Either in case, it is necessary to comprehend the fundamentals of break-even evaluation for your...

Original: Jyler

Converting Business Requirements Into Business Model

The guidelines and rules encompassing company techniques alter all of a sudden and developers could never be accessible when alter happens. Excellent application structure anticipates alter and shops rules in data models exactly where managers — never developers — keep tabs on and handle those problems. Generating versatile, adaptive application brings...

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Business Analysis Quantitative Methods Templates

Quantitative methods of information evaluation allow the analyze company information to identify movements and to find out how correct information is. This kind of applications are particularly helpful for predicting company factors like complete revenue, income and demand from customers. When you implement information out of trusted supply, you may use...

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How to Better Manage Time Conflict

Double-booking your self could help make your customers and co-workers believe you are not in charge and structured. As in other problems, small avoidance may be worth large amount of cure- with organizing, firm and paperwork, you are able to reduce most time conflicts out of occurring from the initial location....

Original: Jyler

Dry Cleaners Business Marketing Ideas

Dry cleaners accommodate buyers who should squeeze getting thoroughly clean clothes in to active plan and require these for function and unique occasion. They deal with matches as well as other clothes that can not be washed and laundered at your home. Traditionally, dry cleaners work regionally, in tremendously-populated towns, in...

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How to Track Inventory Costs With Excel Dashboard

Download inventory excel dashboard: when your product or service begin flying away shelving, you could desire to commemorate. However you should additionally maintain excellent monitor of just how much you're generating and assess this to just how much you're investing. Smaller companies could frequently falter as effect of inadequate monetary administration,...

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How to Make a Team Be More Successful and Effective

Creating much more successful team for the business could improve your business output and also the top quality of solutions you provide to customers. As small business operator, approaches and applications you could make use of to grow team results could differ by task, although a number of approaches keep general...

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How to Improve Organization Ethical Culture

Even companies with solid ethical tradition could discover workforce behavior, habits and designs of choice-making that might be increased. 1 answer to adjusting workforce behavior and habits would be to be a ideal illustration your self, because personnel require to observe how good you training anticipations established on inside your signal...

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Strategic Management And Business Strategy

Businesses require to use seem ways of realize success. These approaches type a part of a general management and business strategy that instructions business in connecting with buyers, creating earnings and handling sources. Linked guidelines of strategic management and business strategy are factors to assist smaller business managers handle the accountabilities...

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Setting Goals for Executive Assistant's Job

The executive traditionally models goals for the executive assistant according to character of this business as well as on the specific requirements. In numerous methods, the executive assistant's goals can reflection and be tied with tasks and accountabilities of her manager and immediate document. In preparing those goals, the executive must...

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The Process of Strategic Planning in Business

Strategic Planning – Even prior to planning process will start, determine what you need to accomplish via planning process. Initial, establish duration of plan. Numerous approaches take into account 5 years plan, however that may be lengthier and shorter when needed. Numerous approaches are according to income worth, using the approach...

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Winning in Nigeria: Pharma’s next frontier

Amid the country’s downturn, should companies still be looking here for growth? Yes—and we can learn five lessons from players getting it right today.
Winning in Nigeria: Pharma’s next frontier

Harnessing the potential of data in insurance

Insurers collect a wealth of data, but few have found a way to monetize this asset. New “data as a business” models point the way forward.
Harnessing the potential of data in insurance

Emerging markets encouraged to defend globalization

While many of the world’s major economies are today turning inward, the future of globalization depends on whether emerging markets, like China, can lead it onto a more inclusive path, writes Jonathan Woetzel in China Daily.
Emerging markets encouraged to defend globalization

Making sense of Internet of Things platforms

The IoT platform space is important, but crowded and confusing. How do you go about finding one that is right for your business?
Making sense of Internet of Things platforms

A case study in combating bias

Following several disappointing investments, the German electric utility RWE overhauled its decision-making processes. Learn how from the CFO who spearheaded the effort.
A case study in combating bias

Globalization’s ongoing challenge

Are politics and aid—in lieu of free trade—to blame for the issues facing globalization today?
Globalization’s ongoing challenge

The six types of successful acquisitions

Companies advance myriad strategies for creating value with acquisitions—but only a handful are likely to do so.
The six types of successful acquisitions

What’s new with the Internet of Things?

Adoption of the Internet of Things is proceeding more slowly than expected, but semiconductor companies can help accelerate growth through new technologies and business models.
What’s new with the Internet of Things?

Why China is the World’s Innovation Role Model

Benchmarking for Business Growth and Strategy Development

Benchmarking in business strategy and business development   Why your business needs benchmarking? How as well as what to benchmark? You will find several kinds of benchmarking which will help your company and create instant benefits for your organization: Evaluate plus enhance your processes. Boost overall performance. Collect the data you have to analyze your […]
Benchmarking for Business Growth and Strategy Development

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Global migration’s impact and opportunity

Migration has become a flashpoint for debate in many countries. But McKinsey Global Institute research finds that it generates significant economic benefits—and more effective integration of immigrants could increase those benefits.
Global migration’s impact and opportunity

Building a long-term customer-experience vision at the Social Security Administration

Carolyn Colvin, the Social Security Administration’s former acting commissioner, discusses the critical elements in incorporating customer-centric thinking in a high-level strategy.
Building a long-term customer-experience vision at the Social Security Administration

Improving public safety through customer experience at the National Weather Service

Laura Furgione, the NWS’s former deputy director, discusses where the customer fits in with the agency’s mission of protecting lives and property.
Improving public safety through customer experience at the National Weather Service

Ports and shipping: The need for solutions that cross lines

Despite—or because of—low rates, service is bad and shippers are angry. The port-and-shipping sector must and can improve, not only for shippers, but also for the lines and ports themselves.
Ports and shipping: The need for solutions that cross lines

In the Hotel Industry, Digital Has Made Itself Right at Home

How Big Data Is Empowering AI and Machine Learning at Scale

A roadmap for a digital transformation

No insurance company has yet completed a digital transformation—one that fully harnesses the power of digital technology to rethink every aspect of the organization. But a number of carriers are making remarkable progress, indicating the direction others should take.
A roadmap for a digital transformation

Building momentum for cultural change

Being told to abandon old ways of thinking and working and embrace without delay a new, and seemingly riskier, digital culture can be unnerving for insurance companies. But there are certain actions insurers can take to kick-start change while minimizing the risks—and they do not have to alter everything at the same pace.
Building momentum for cultural change

The advance of analytics

Harnessing the potential of burgeoning data and computer power to add value must become ingrained in insurers’ every activity.
The advance of analytics

The promise of blockchain

Blockchain has huge potential to enhance insurers’ business model, but is also being used by digital start-ups to attack it. Hence the imperative for incumbents to start exploring this nascent technology.
The promise of blockchain

Modernizing IT for a strategic role

IT has long been seen as a cost of doing business by insurance companies. In a digital era, it must be modernized and recast as a strategic one.
Modernizing IT for a strategic role

Partnerships, scale, and speed: The hallmarks of a successful IoT strategy

The Internet of Things both promises to enhance and threatens to undermine insurers’ business models. A three-pronged strategy is needed to secure its benefits.
Partnerships, scale, and speed: The hallmarks of a successful IoT strategy

Capturing value from the core

Insurers’ existing customers, brands, data, and technical skills are valuable business assets if they can be catapulted into the digital age.
Capturing value from the core

Insurtech—the threat that inspires

Incumbents need to keep their eyes out for new entrants that use technology to create a strategic advantage. The size of their share in the next generation of the insurance industry is at stake.
Insurtech—the threat that inspires

A strategy for a digital age

Few insurers have defined a comprehensive digital strategy fit to withstand attackers at the gate. The starting point is to understand the sources of disruption.
A strategy for a digital age

Facing digital reality

Regulation, product complexity, and insurers’ large balance sheets have kept digital attackers from insurers’ gates. That is changing, but in ways incumbents should embrace. They can flourish in the digital age—if they move swiftly and decisively.
Facing digital reality

Digitizing customer journeys and processes: Stories from the front lines

These company examples highlight what some leaders are doing to build new customer experiences.
Digitizing customer journeys and processes: Stories from the front lines

The age of innovation

Insurers have a choice: be disrupted or be the disruptor with new products, services, and business models.
The age of innovation

Implementing a two-invoice system in China’s MedTech market

The country is rolling out a new approach to pharmaceutical distribution. What can medical-device companies expect, and how should they prepare?
Implementing a two-invoice system in China’s MedTech market

Nine practices for better capital-investment management

Executives can improve performance by mastering several practices and adopting a capital-portfolio-management system powered by a comprehensive digital application.
Nine practices for better capital-investment management

Marrying art and science to improve lifecycle pricing

How innovative retailers align analytics, processes, and organizations to boost profitability.
Marrying art and science to improve lifecycle pricing

Spurring digital banking in the Gulf

Regional consumers purchase everything online but financial services. Bankers and regulators need to step up the pace of innovation.
Spurring digital banking in the Gulf

Scaling a transformative culture through a digital factory

Building a digital culture might be the most difficult issue companies face. Using a “digital factory” is one way to get there.
Scaling a transformative culture through a digital factory

Reforming the African Union: The vital challenge of implementation

The McKinsey Global Institute finds a huge economic and business opportunity within Africa, but one that can only be fully mined if the continent’s current fragmentation is overcome and its institutions work to improve their governance and performance, writes Acha Leke in Brookings Africa in Focus.
Reforming the African Union: The vital challenge of implementation

Mastering the digital advantage in transforming customer experience

Digital services and operations are raising the competitive bar in every sector. To capture the opportunity, incumbents should embrace a new operating model that dramatically improves the digital customer experience. Here’s how.
Mastering the digital advantage in transforming customer experience

An insurer’s journey to better customer experience: A conversation with Allianz’s Firuzan Iscan

The customer-experience leader at Allianz describes how the German insurer is learning to view customer journeys from an outside-in perspective.
An insurer’s journey to better customer experience: A conversation with Allianz’s Firuzan Iscan

The Board’s Role in Share Repurchases

Reinventing small and medium-size business banking in the US

US bank lending to SMBs has been flat in recent years, while alternative lenders have seen robust growth. If banks do not move quickly to engage with SMBs digitally, they risk losing even more share of the market to fintechs. Banks possess a wealth of strategic advantages in the battle for SMB business, but they must actively leverage these in order to stay competitive.
Reinventing small and medium-size business banking in the US

Reimagining e-commerce for Southeast Asia

Garena’s secret to success in the region is harnessing technology and remaining loyal to locals.
Reimagining e-commerce for Southeast Asia

Just In Time JIT Manufacturing System Tips Examples Templates

Just In Time JIT Manufacturing System JIT Manufacturing System initially identified the manufacturing of products to fulfill consumer need accurately, on time, quantity and quality, whether or not the actual consumer may be the ultimate buyer of your product or … Continued

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Just In Time JIT Manufacturing System Tips Examples Templates

Porter Generic Competitive Strategies

The Core Generic  Business Strategies   Ways of Competing: Porter Generic Competitive Strategies   The company’s comparable position in the market establishes if the company’s profit will be below or above the market standard. The essential foundation of above average … Continued

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Porter Generic Competitive Strategies

Digital Australia: Seizing opportunity from the Fourth Industrial Revolution

Digitally enabled innovations are creating opportunities and disrupting business models across all sectors of the Australian economy.
Digital Australia: Seizing opportunity from the Fourth Industrial Revolution

Leadership Development’s Epic Fail